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Documents in this folder

Folder label / City-provided: E-Mails Hotline M. Gilsenan

121 documents · 440 pages

NYC Law Department Notice to Preserve WTC Documents as Evidence, ↗

NYC-WTC_000138375

Notice instructing staff to preserve original World Trade Center documents for potential future legal actions.

1 pages
Legal hold notice for WTC documents, date unknown ↗

NYC-WTC_000138376

Notice instructs staff to preserve original World Trade Center documents as evidence for potential future legal actions against the City.

1 pages
Environmental assistance desk closure notification, Nov 2001 ↗

NYC-WTC_000138377

DEP memo documenting closure of environmental assistance desk following decline in public inquiries about water quality, air quality, asbestos, and dust.

1 pages
Training schedule memo for WTC hotline personnel, March 2002 ↗

NYC-WTC_000138395

Memo scheduling training for personnel at the Department of Health on March 7, 2002.

1 pages
Follow-up on hotline number visibility in media coverage, March 2002 ↗

NYC-WTC_000138400

Correspondence regarding efforts to ensure the hotline number is displayed during news reports on air quality.

1 pages
Daily summary of WTC hotline calls for March 12, 2002 ↗

NYC-WTC_000138403 – NYC-WTC_000138404

Report detailing call volume, operator staffing, and status of voicemail setup for the Lower Manhattan Air Quality Hotline.

2 pages
WTC Hotline call summary and indoor air testing request report, ↗

NYC-WTC_000138408

Preliminary analysis of calls received between March 11 and 15, categorizing requests for indoor air testing and old hotline inquiries.

1 pages
Professional cleaning standards and asbestos testing, April 2002 ↗

NYC-WTC_000138411 – NYC-WTC_000138412

Technical memo addressing HEPA vacuuming appropriateness, definitions of professional cleaning, and rug asbestos fiber concentration interpretation.

2 pages
Hotline referral regarding residential dust and asbestos concerns, April 2002 ↗

NYC-WTC_000138413

Correspondence evaluating a resident's report of asbestos fibers and requesting guidance on testing referrals.

1 pages
WTC Hotline Call Summary Report for March 29, 2002 ↗

NYC-WTC_000138414

Daily summary of calls received by the WTC Hotline on March 29, categorizing inquiries about cleaning and environment.

1 pages
WTC Hotline Call Summary Report for March 28, 2002 ↗

NYC-WTC_000138415

Daily summary of calls received by the WTC Hotline on March 28, including counts for cleaning and environmental questions.

1 pages
WTC Hotline Call Summary Report for March 27, 2002 ↗

NYC-WTC_000138416

Daily summary of calls received by the WTC Hotline on March 27, detailing inquiries about cleaning and outdoor conditions.

1 pages
WTC Hotline Call Summary Report for March 25, 2002 ↗

NYC-WTC_000138417

Daily summary of calls received by the WTC Hotline on March 25, including voicemail messages and call categories.

1 pages
WTC Hotline call summary report for March 22, 2002 ↗

NYC-WTC_000138418

Daily summary of calls received by the WTC Hotline on March 22, noting inquiries about cleaning and outdoor environmental conditions.

1 pages
Hotline call summary for March 21, 2002 regarding environmental issues ↗

NYC-WTC_000138419

Daily report summarizing calls received by the WTC hotline concerning cleaning and outdoor environment inquiries.

1 pages
WTC Hotline call summary report for March 21, 2002 ↗

NYC-WTC_000138420

Daily summary of calls received by the WTC Hotline on March 21, including counts for cleaning questions and environmental inquiries.

1 pages
WTC Hotline flyer distribution memo, Mar 2002 ↗

NYC-WTC_000138421

Memo confirming the printing of hotline flyers and outlining plans for their distribution throughout Lower Manhattan residential and commercial areas.

1 pages
WTC Hotline voicemail system status summary, March 2002 ↗

NYC-WTC_000138422

Report confirming the resolution of voicemail issues and a low volume of messages received during off-hours for the WTC hotline.

1 pages
Hotline call summary for March 19, 2002 regarding cleaning and ↗

NYC-WTC_000138423

Daily report detailing call categories including cleaning questions, environmental concerns, and health referrals.

1 pages
Hotline call summary for March 15, 2002 regarding high weekend ↗

NYC-WTC_000138425

Report on call volumes including a suggestion to implement a voicemail system for after-hours messages.

1 pages
Community demonstration notice, debris removal, March 2002 ↗

NYC-WTC_000138426

Memo notifying staff of planned March 20 demonstration at Chambers and West regarding debris removal operations, outlining eight requested operational changes.

1 pages
Hotline call summary for May 6, 2002 regarding cleaning and ↗

NYC-WTC_000138428

Daily report summarizing calls received by operators concerning indoor air testing and environmental cleanup.

1 pages
Hotline call summary for May 2-3, 2002 regarding cleaning and ↗

NYC-WTC_000138429

Report on calls received over two days including inquiries about cleaning, air testing, and health issues.

1 pages
Hotline call summary for May 1, 2002 regarding outdoor environment ↗

NYC-WTC_000138430

Daily report detailing calls about the outdoor environment and requests for indoor air testing.

1 pages
Hotline call summary for April 30, 2002 regarding cleaning and ↗

NYC-WTC_000138431

Report on calls received including inquiries about cleaning, health, and financial assistance from organizations.

1 pages
Hotline call summary for April 29, 2002 regarding air conditioners ↗

NYC-WTC_000138432

Daily report summarizing calls concerning outdoor environment and specific inquiries about air conditioning units.

1 pages
Hotline call summary for April 26, 2002 regarding indoor air ↗

NYC-WTC_000138433

Report on calls received including requests for indoor air testing and health-related questions.

1 pages
Hotline call summary for April 25, 2002 regarding cleaning and ↗

NYC-WTC_000138434

Daily report detailing calls about cleaning, outdoor environmental conditions, and DOH referrals.

1 pages
Hotline call summary for April 24, 2002 regarding indoor air ↗

NYC-WTC_000138435

Report on calls received including requests for indoor air testing and inquiries about the outdoor environment.

1 pages
Hotline call summary for April 23, 2002 regarding cleaning and ↗

NYC-WTC_000138436

Daily report summarizing calls concerning cleaning, outdoor environment, and health concerns requiring referrals.

1 pages
Hotline call summary for April 22, 2002 regarding indoor air ↗

NYC-WTC_000138437

Report on calls received including requests for indoor air testing and inquiries about the outdoor environment.

1 pages
Hotline call summary for April 19, 2002 regarding cleaning and ↗

NYC-WTC_000138438

Daily report summarizing calls about cleaning, air quality concerns at a New School dormitory, and testing requests.

1 pages
Hotline call summary for April 18, 2002 regarding cleaning and ↗

NYC-WTC_000138439

Report on calls received concerning cleaning, air conditioner issues, and downtown air quality.

1 pages
Hotline call summary for April 17, 2002 regarding health referrals ↗

NYC-WTC_000138440

Daily report detailing calls about cleaning, outdoor environment, and health-related DOH referrals.

1 pages
WTC Hotline call summary for April 16, 2002 ↗

NYC-WTC_000138441

Daily log of calls received by operators, categorized by cleaning, environment, indoor air testing requests, and other inquiries.

1 pages
WTC Hotline summary, April 15, 2002 ↗

NYC-WTC_000138442

Daily summary of calls received by WTC hotline operators on April 15, 2002.

1 pages
WTC Hotline summary, April 12, 2002 (revised) ↗

NYC-WTC_000138443

Revised daily summary of calls received by WTC hotline operators on April 12, 2002.

1 pages
WTC Hotline summary, April 11, 2002 ↗

NYC-WTC_000138444

Daily summary of calls received by WTC hotline operators on April 11, 2002.

1 pages
WTC Hotline summary, April 11, 2002 ↗

NYC-WTC_000138445

Daily summary of calls received by WTC hotline operators on April 11, 2002.

1 pages
WTC Hotline summary, April 11, 2002 ↗

NYC-WTC_000138446

Daily summary of calls received by WTC hotline operators on April 11, 2002.

1 pages
WTC Hotline summary, April 11, 2002 ↗

NYC-WTC_000138447

Daily summary of calls received by WTC hotline operators on April 11, 2002.

1 pages
WTC Hotline summary, April 10, 2002 ↗

NYC-WTC_000138448

Daily summary of calls received by WTC hotline operators on April 10, 2002.

1 pages
WTC Hotline summary, April 10, 2002 ↗

NYC-WTC_000138449

Daily summary of calls received by WTC hotline operators on April 10, 2002.

1 pages
WTC Hotline summary, April 9, 2002 ↗

NYC-WTC_000138450

Daily summary of calls received by WTC hotline operators on April 9, 2002.

1 pages
WTC Hotline summary, April 8, 2002 ↗

NYC-WTC_000138451

Daily summary of calls received by WTC hotline operators on April 8, 2002.

1 pages
WTC Hotline summary, April 5, 2002 ↗

NYC-WTC_000138452

Daily summary of calls received by WTC hotline operators on April 5, 2002.

1 pages
WTC Hotline summary, April 4, 2002 ↗

NYC-WTC_000138453

Daily summary of calls received by WTC hotline operators on April 4, 2002.

1 pages
WTC Hotline summary, April 3, 2002 ↗

NYC-WTC_000138454

Daily summary of calls received by WTC hotline operators on April 3, 2002.

1 pages
Mold complaint response, April 4, 2002 ↗

NYC-WTC_000138455

DEP response to a mold complaint in a lower Manhattan building, discussing HPD violation classification and guidance on sampling and remediation procedures.

1 pages
Mold complaint referral memo, lower Manhattan, April 2002 ↗

NYC-WTC_000138456

Memo reporting mold contamination complaint in lower Manhattan building related to post-9/11 conditions, with HPD Code C violation classification and request for mold culturing…

1 pages
WTC Hotline summary, April 2, 2002 ↗

NYC-WTC_000138457

Daily summary of calls received by WTC hotline operators on April 2, 2002.

1 pages
WTC Hotline summary, May 7, 2002 ↗

NYC-WTC_000138461

Daily summary of calls received by WTC hotline operators on May 7, 2002.

1 pages
Call center vendor RFP bidders memo, May 2002 ↗

NYC-WTC_000138462 – NYC-WTC_000138464

Memo listing companies that received RFP for environmental call center service, highlighting five most likely bidders for proposal submission.

3 pages
WTC Hotline summary, May 8, 2002 ↗

NYC-WTC_000138466

Daily summary of calls received by WTC hotline operators on May 8, 2002.

1 pages
WTC Hotline revised summary, May 8, 2002 ↗

NYC-WTC_000138467

Revised daily summary of calls received by WTC hotline operators on May 8, 2002.

1 pages
WTC Hotline summary, May 10 and 13, 2002 ↗

NYC-WTC_000138468

Combined daily summary of calls received by WTC hotline operators on May 10 and 13, 2002.

1 pages
Schedule A contract document correspondence, May 15, 2002 ↗

NYC-WTC_000138469 – NYC-WTC_000138473

DEP memo transmitting a Schedule A contract document for discussion and review among department staff.

5 pages
Contract insurance and indemnification review, May 15, 2002 ↗

NYC-WTC_000138474 – NYC-WTC_000138476

DEP staff correspondence regarding contract review, including questions about EPA insurance naming and contractor indemnification requirements.

3 pages
WTC-CALL bid invitation deadline and postponement, May 21, 2002 ↗

NYC-WTC_000138477 – NYC-WTC_000138478

DEP correspondence regarding the WTC-CALL service bid invitation deadline of May 23, 2002, including vendor concerns about timeline and bidding process.

2 pages
WTC-CALL bid invitation deadline notice, May 21, 2002 ↗

NYC-WTC_000138479 – NYC-WTC_000138480

DEP correspondence addressing WTC-CALL bid deadline and a vendor's request for extension due to insufficient preparation time.

2 pages
WTC-CALL bid postponement decision, May 22, 2002 ↗

NYC-WTC_000138481 – NYC-WTC_000138482

DEP staff discussion regarding whether to postpone the WTC-CALL bid deadline, with recommendations based on expected bid quality.

2 pages
WTC-CALL bid postponement consideration, May 22, 2002 ↗

NYC-WTC_000138483 – NYC-WTC_000138484

DEP correspondence discussing the decision to postpone or maintain the May 23, 2002 bid deadline for WTC-CALL service contract.

2 pages
WTC-CALL emergency procurement procedures, May 22, 2002 ↗

NYC-WTC_000138485 – NYC-WTC_000138486

DEP response clarifying that the WTC-CALL contract is solicited under emergency provisions with limited contractor participation and abbreviated bidding timelines.

2 pages
WTC Hotline summary, May 23, 2002 ↗

NYC-WTC_000138487

Daily summary of calls received by WTC hotline operators on May 23, 2002.

1 pages
WTC Hotline call summary for May 24, 2002 ↗

NYC-WTC_000138488

Daily log detailing calls received regarding cleaning, indoor air testing requests, and other inquiries on May 24.

1 pages
WTC Hotline call summary for May 28, 2002 ↗

NYC-WTC_000138489

Daily log of calls received by operators, including breakdowns of cleaning, environmental, and indoor air testing requests.

1 pages
WTC Hotline call summary for May 29, 2002 ↗

NYC-WTC_000138490

Daily log of calls received on May 29, categorized by topic including health questions and old WTC hotline inquiries.

1 pages
WTC Hotline Call Summary and Closure Notice, May 31, 2002 ↗

NYC-WTC_000138491

Final summary of calls received on May 30-31, 2002, announcing the closure of the Lower Manhattan Air Quality Hotline.

1 pages
WTC call center contract grant modification, June 4, 2002 ↗

NYC-WTC_000138493

Approval request for grant modification regarding WTC call center contract for interior cleaning work, total cost $391,500, requiring comptroller approval.

1 pages
WTC call center contract details, June 4, 2002 ↗

NYC-WTC_000138494

Contract details for WTC call center as part of interior cleaning work, total cost $391,500 split across fiscal years FY02 ($25,000) and FY03 ($366,500).

1 pages
114 Liberty cleanup project start date, January 2003 ↗

NYC-WTC_000138497

Administrative correspondence coordinating scheduled start date for 114 Liberty cleanup operations in early January 2003.

1 pages
Draft letter to building owners regarding HVAC testing, January 2003 ↗

NYC-WTC_000138522

Memo coordinating with EPA on a draft letter to building owners regarding HVAC and common space environmental testing, including contractor payment processing.

1 pages
Draft letter regarding HVAC and building owner contact list, Jan ↗

NYC-WTC_000138523

Correspondence discussing a draft letter to building owners concerning HVAC systems and air monitor invoices.

1 pages
Cleanup program enrollment summary, 105 Building, February 2003 ↗

NYC-WTC_000138524

Memo reporting apartment and common space cleanup program enrollment and rug removal requests for building environmental remediation.

1 pages
114 Liberty building access documentation, February 2003 ↗

NYC-WTC_000138525 – NYC-WTC_000138528

Administrative communication regarding building access documentation and requirements for 114 Liberty cleanup operations.

4 pages
Resident disposal list collection instructions, 114 Liberty, February 2003 ↗

NYC-WTC_000138529

Notice requesting residents of 114 Liberty submit lists of items for disposal by contractors prior to environmental cleanup work.

1 pages
Resident disposal item instructions, 114 Liberty, February 2003 ↗

NYC-WTC_000138534

Notice instructing residents to submit disposal lists for contractor bidding and requiring tagging of items prior to cleanup work commencement.

1 pages
Technical support request for Liberty Building access files, February 2003 ↗

NYC-WTC_000138535

Correspondence regarding difficulties accessing digital forms and arranging alternative delivery methods.

1 pages
EPA cleaning program cancellation policy, February 2003 ↗

NYC-WTC_000138539 – NYC-WTC_000138543

Forwarded EPA communication outlining contractor cancellation policies for residential cleaning and testing appointments.

5 pages
Contractor meeting schedule forwarded to EPA, March 2003 ↗

NYC-WTC_000138547

Forward of contractor meeting schedule to EPA with confirmed times for meetings with air monitoring companies.

1 pages
Revised contractor meeting schedule, March 2003 ↗

NYC-WTC_000138548

Updated meeting schedule for air monitoring contractors including ATC, Warren & Panzer, and Athenica with revised times.

1 pages
EPA request for meeting preparation on cleaning schedules and accomplishments, ↗

NYC-WTC_000138550

EPA official requests contractors prepare answers regarding clean and test schedules and weekly accomplishments for an upcoming meeting.

1 pages
Apartment cleaning progress report by quadrant, March 2003 ↗

NYC-WTC_000138551

Report showing number of apartments cleaned and tested as of March 3, 2003, by quadrant (A, B, C, D), along with status of building access agreement collection and resident…

1 pages
Database registration inquiry, WTC cleanup and test program ↗

NYC-WTC_000138552

Inquiry to EPA regarding registration status for an individual in the WTC clean and test database.

1 pages
WTC cleanup program fact sheets and coordination, Aug 2002 ↗

NYC-WTC_000138553 – NYC-WTC_000138560

Forwarded EPA fact sheets for WTC cleanup program with scopes of work and access agreement documents.

8 pages