Internal discussion regarding Declaration of Emergency, air monitoring requirements, FEMA grant coverage, and contract structure for debris cleanup operations.
NYC-WTC_000164290–000164293Folder label: “E-mails 2002 M. Gilsenan”
OCR status: ok · source: pdftotext
NYC 9/11 Public Portal Document
Gilsenan, Michael From: WTC Hotline [[email protected]] Sent: Thursday, March 21,2002 1:22 PM To: Andrew Tucker (E-mail): Anita Sher (E-mail): Caroline Bragdon (E-mail): Chris D'Andrea (E- mail): Eddie Gabriel (E-mail): Greg Butler (E-mail): Jessica Leighton (E-mail): Jim Miller (E- mail): Laurel Blatchford (E-mail): Lee Ilan (E-mail): Liza Henry (E-mail): Louise Cohen (E- mail): Mike Gilsenan (E-mail): Nancy Jeffery (E-mail): Reena Mahajan (E-mail): Roger Hayes (E-mail); Rose Marabetti (E-mail); Sam Benson (E-mail); Sandy Mullin (E-mail); Tom Frieden (E-mail): Vince Coluccio (E-mail) Cc: David Longshore (E-mail); Liza Henry (E-mail): Rose Marabetti (E-mail); Vince Coluccio (E- mail) Subject: Summary of Hotline Calls Received Wednesday 3/20/2002
Good morning everyone,
The voicemail problems were finally sorted out last night and we were able to receive messages directly from hotline callers calling during off hours. 1 checked the messages this morning and only received 3 messages total: 1 was a test message from a hotline worker, 1 was a hang-up and 1 was a genuine caller whom I called back. Based on these results, I cannot explain why it appears that we are receiving so many calls at night. One possible answer is that our line is getting crossed with an 0TB line, 1 was here early in the morning and received 5 calls for 0TB. 1 have asked telecommunications to look into this problem.
Until we know whether the call volume reported is truly reflective of hotline calls, I will stop summarizing these reports. The following is a summary of calls received from 11:00 AM to 7:00 PM (our operating hours) on 3/20.
26 calls received by the system from 11:00 AM - 7:00 PM on 3/20 18 of these calls were answered by operators 8 of these calls were hang-ups
of the 18 calls answered by hotline operators: 1 was a cleaning question 4 were related to the outdoor environment 1 was a health question 3 were indoor air testing requests 4 were questions for the old WTC hotline 4 were "other" questions for DEP/DOH 1 was school-related (PS 89)
Please e-mail us with any questions or comments.
-Caroline
Lower Manhattan Air Quality Hotline 212-221-8635, Hours of Operation 11:00 AM - 7:00 PM
To reach Hotline Operators please call: 212-704-5115 To fax Hotline Operators: 212-704-5170
1
NYC-WTC_000164291
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NYC-WTC_000164307
Departmental correspondence with EPA, CDC, FEMA, and state and local health agencies regarding post-9/11 environmental response coordination.
1 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.973
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164271
Weekly summary of calls received by the WTC hotline regarding environmental conditions in lower Manhattan.
2 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.971
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000163781
Daily summary of hotline calls categorized by topic including cleaning, outdoor environment, and indoor air testing.
4 shared non-person entities · Same agency, volume and box · similarity 0.971
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162294
Correspondence requesting existing frequently asked questions to assist with shifting WTC calls from one hotline to another.
3 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.970
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164302
Inquiry regarding asbestos monitoring contract end date, scope at school sites versus broader locations, and potential changes to monitoring efforts.
2 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.970
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000163640
Daily summary of calls received at the WTC hotline covering cleaning, environmental conditions, and health referrals.
1 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.965
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000163666
Daily summary of calls received at the WTC hotline covering cleaning issues, environmental conditions, and health referrals.
2 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.965
machine-extracted · confidence unavailable · Check page ↗2 shared non-person entities · Same agency, volume and box · similarity 0.964
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162304
Internal memo reminding staff that the contract for air monitoring at four schools near the WTC expires on June 30, 2002.
1 shared topics · Same agency, volume and box · similarity 0.963
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164359
DEP discussion of hazard remediation exemptions for WTC building facade cleanup contractors and water use restrictions during drought.
2 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.963
machine-extracted · confidence unavailable · Check page ↗4 shared non-person entities · similarity 0.979
machine-extracted · confidence unavailable · Check page ↗1 shared non-person entities · 1 shared topics · similarity 0.971
machine-extracted · confidence unavailable · Check page ↗Similar subjects in other documents. Similarity does not establish the same event, measurement or conclusion.
NYC-WTC_000138422
Report confirming the resolution of voicemail issues and a low volume of messages received during off-hours for the WTC hotline.
Similarity score 0.997 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138420
Daily summary of calls received by the WTC Hotline on March 21, including counts for cleaning questions and environmental inquiries.
Similarity score 0.987 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138418
Daily summary of calls received by the WTC Hotline on March 22, noting inquiries about cleaning and outdoor environmental conditions.
Similarity score 0.985 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164307
Departmental correspondence with EPA, CDC, FEMA, and state and local health agencies regarding post-9/11 environmental response coordination.
Similarity score 0.985 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164271
Weekly summary of calls received by the WTC hotline regarding environmental conditions in lower Manhattan.
Similarity score 0.985 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138425
Report on call volumes including a suggestion to implement a voicemail system for after-hours messages.
Similarity score 0.985 (not a probability)
machine-extracted · confidence unavailable · Check page ↗Readers open these alongside this record — through an Ask answer, the same folder, or indexed similarity. Not a claim they are about the same event.
Cited alongside this record in an Ask answer
NYC-WTC_000164430
DEP memo requesting staff timesheets from employees who worked on any World Trade Center-related activities for tracking purposes.
Cited alongside this record in an Ask answer
Letter from Asbestos Removal Corp detailing cleaning progress for Quadrant A of the World Trade Center dust cleaning program.
Cited alongside this record in an Ask answer
NYC-WTC_000138910
DEP staff list of personnel assigned to World Trade Center site work including asbestos remediation.
Cited alongside this record in an Ask answer
NYC-WTC_000151337
Cover sheet for a fax transmitting a document related to a contract, dated September 9, 2002.
Cited alongside this record in an Ask answer