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WTC Hotline call summary report for March 21, 2002

Machine-extracted title · confidence 95%

Daily summary of calls received by the WTC Hotline on March 21, including counts for cleaning questions and environmental inquiries.

NYC-WTC_000138420

Folder label: “E-Mails Hotline M. Gilsenan

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NYC 9/11 Public Portal Document

Gilsenan, Michael From: WTC Hotline [[email protected]] Sent: Friday, March 22, 2002 2:17 PM To: Andrew Tucker (E-mail); Anita Sher (E-mail): Caroline Bragdon (E-mail): Chris D'Andrea (E- mail); Eddie Gabriel (E-mail); Greg Butler (E-mail); Jessica Leighton (E-mail); Jim Miller (E- mail); Laurel Blatchford (E-mail); Lee Ilan (E-mail); Liza Henry (E-mail); Louise Cohen (E- mail); Mike Gilsenan (E-mail); Nancy Jeffery (E-mail): Reena Mahajan (E-mail); Roger Hayes (E-mail); Rose Marabetti (E-mail); Sam Benson (E-mail); Sandy Mullin (E-mail); Tom Frieden (E-mail); Vince Coluccio (E-mail) Cc: David Longshore (E-mail); Jeanine Prudhomme (E-mail); Kelly McKinney (E-mail); Vince Coluccio (E-mail) Subject: Summary of calls received at the hotline on 3/21/2002

Hello everyone,

Below is a summary of the calls that were received by hotline operators yesterday, March 21, 2002. We received no messages this morning from voicemail (one hang-up). I will continue to summarize the calls answered by operators from 11:00 AM - 7:00 PM for now.

31 total calls received from 11:00 AM - 7:00 PM

5 were questions about cleaning indoors or outdoors 3 were about the outdoor environment 2 were about health/DOH contact 3 were requests for indoor air testing 13 were for the old WTC hotline 5 were wrong numbers or hang-ups TOTAL = 31

As of 1:00 PM today (Friday, March 22) we had recieved 15 calls to the hotline.

-Caroline

Lower Manhattan Air Quality Hotline 212-221-8635, Hours of Operation 11:00 AM - 7:00 PM

To reach Hotline Operators please call; 212-704-5115 To fax Hotline Operators: 212-704-5170

1

NYC-WTC_000138420

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NYC-WTC_000138420Source: NYC Law Department, mirrored locally

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