NYC 9/11 Public Portal Document
• 25 2000 2:47PM HP LASERJET 3200 P.. 4
EP-36-2881 12:33 MARSH McLEWAN 212 345 4548 P.02
Catha Pavlofr I Marsh USA Inc.
Scnior Vicc Prcdident 38th Floor
1166 Avcnuc of the Amcric4A
New York, NY 10036
i 212 345 3154 Fax: 212 345 3706
l Cathr.0.Pa nIO ff@r Aryh.cum
September 4, 2001
Ms. Allison Wright
MARSH An WE Company
Risk Manap IRMU
Design and
30-30 Thon n Avenue
Long Island ty,NY11101
Subject: Wilt Emergency Clean up/Project Specific Program
Dear Alllso :
I recognize at you are in an extraordinarily difficult position, balancing business at hand with the
emotional r actions of everyone involved. I hope that this is not interfering with your primary
concern, w ich is the health and welfare of the men and women who have been working and will
continue tol ork at the site.
No one can' mpathize more with your situation than the people at Marsh and AON who are trying
to conduct usiness while overcoming grief and a profound sense of loss. We now, more than
ever, are ac rely aware that a focus on the people of our organization and their welfare takes
priority over any other issues.
We also un erstand that whatever decisions the Department of Design and Construction (DDC)
makes abou insurance and risk management issues must be done expeditiously.
After Ursula Knowles (Marsh) and Kevin Noonan (AON) toured the site on Saturday with other
brokers and rriers , they informed us and several of our colleagues of your desire to receive a
conceptual spunse from all carriers/brokers by 6pm, Monday, September 24, 2001.
it is our understanding that Allied and AIC provided an unsolicited quote to the DOC last week and
that the rem ining insurance carriers were assigned to AON, Marsh and Willis.
e,e are th facts. What cannot be disregarded are the emotional aspects of the entire situation.
C; he 6,60 (approx.) missing people, AON and Marsh's combinedj gLpersonneI represents
rox)mat ly10%. Together, we had approximately 3,000 employees working in the World
e ent an over 500 of them are still missing or confirmed dead.
Therefore, I an unprecedented move, AON and Marsh have agreed to joint venture to provide risk
manageme and associated brokerage services for this project. As a result of our commitment to
the City, we are seriously considering contributing a portion of our combined profits to one of the
associated aritles or to a memorial.
AON/Marsh has a tremendous interest in developing the Insurance program that will help to
provide fina cial security to those involved in the important work of providing a safe, orderly and
thorough cl anup of the site. However, in order to do this effectively and to build the capacity that
is necessary we need access to all markets.
A,Y1 r1M;
OCR can misread numbers and units. Confirm readings against the page image before using them.