NYC 9/11 Public Portal Document
2B. DUTIES AND RESPONSIBILITIES OF DIRECTOR/DEPUTY COMMISSIONER
Principally responsible for managing all activities related to
the use and sale of water from the New York City water Supply
system and the enforcement of all rules and regulations governing
such use and sale.
The Director is directly responsible for managing all activities
of over 600 Bureau employees located at seven locations
throughout all five boroughs of New York City, and is indirectly
responsible for the activities performed by about 300 personnel
employed by private meter installation and repair contractors, as
well support engineering consulting services working for the
as
City.
The Director holds a policy-making position, which
• encompasses interfacing with the First Deputy Commissioner, DEP
Commissioner, and top City government officials, including the
office of Management and Budget, Comptroller's Office, Department
of Personnel, Department of Finance and Law Department.
Principally responsible for managing the billing and collection
of $1.3 billion in annual water and sewer charges; the
implementation of the City's $300 million Universal Metering
Program $300 million fixtures retrofit program; meter reading and
repair operations of our 800,000 water-sewer accounts and
water
oversees enforcement activities regarding the departments
at present supervision
use rules and regulations. This includes replace or
of 54 contracts worth over $11S million to repair,
install approximately 80,000 water meters per year throughout the
of New York City. The implementation of a new
five boroughs
customer Information System (CIS), which includes the
responsibility of billings and collections (formally done by the
Department of Finance), a modern customer call center and a
vigorous dunning and payment tracking system.
Engineering programs to
Oversees the Bureau's Inspection and and eliminate excessive
control excessive water demand and detect This includes
plants.
flows into the City's sewage treatment programs:
Supervision of the following technical
mechanical/system
a) design efforts for promulgating new
regulation to reduce water consumption, e.g.,:
devices via
requirements of recirculating
1) upgrading design
refrigerator systems and air cooling systems;
2) specifying greywater applications; -low-flow water
of ultra
3) specification promulgation water conservation
fixtures and other innovative
fixtures;
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