NYC 9/11 Public Portal Document
WTC Impact on Water System 3
Wastewater Treatment Plant Security
After the WTC attack, WWTP security was also considered. The plants were
immediately put on alert. Entrance gates were barricaded and procedures were
established for identifying and approving individuals passing in and out of the plants.
NYC Police assistance was secured for high visibility locations such as North River and
Owls Head. We do not believe, however, that WWTP’s are high value targets. While
a plant could be put out of commission, the system of Regulators would allow the plant
to be by-passed, and rather than backing up into citizen’s homes and businesses, raw
sewage from the particular drainage district would flow into a nearby harbor or bay until
the plant could be repaired and service resumed.
Revenue Impact of the World Trade Center Disaster
The WTC attack will have an impact on current and, perhaps, future revenue
cash flows to the Water Board. The following possible impacts have been
identified.
Late Payment Charges
The Water Board’s lock box and payment processing operation and DEP’s bill
printing vendor were both located in the affected area below 14*'’ Street.
Disaster recovery procedures have been implemented. Payments mailed to the
Church Street lockbox are being re-directed by the USPS to the Main Post
Office at 33”^ and 8*'’. JP Morgan Chase, the lockbox vendor, has reoccupied
the premises at 55 Water Street, which houses their payment-processing center,
and resumed operations. They are fully operational as of 9/21. Our bill
printing vendor was also located within the cordoned area. There was a one-
week lag in the printing and mailing of bills, but bill printing is now fully
operational and bills are being mailed. Due to the above, the imposition of
interest has been suspended. Once Chase has processed the backlog of
payments, anticipated to be 9/28 at the latest, the imposition of late payment
charges will be reinstated. The projected cost of foregoing interest charges for
a three-week period is approximately $2 million dollars.
Reduced Water Consumption - WTC Complex
The WTC facility itself is non-viable and will be for the foreseeable future.
The area is closed off to commerce and residence. Records indicate that
billings to the complex averaged approximately $100,000 per month, or about
$1.2 million per year. This is less than 1/10*’’ of 1% of annual System
revenues. The current revenue impact, however, will not equal 100% of the
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