NYC 9/11 Public Portal Document
EPA WTC Dust Cleanup http://www.epa.gov/nyrdust2/dustcleanup/
Lower Manhattan residents who live south of Canal, Allen and Pike Streets can
request cleaning and/or testing from the U.S. Environmental Protection Agency
(EPA). They can also be reimbursed up to $300 by the Federal Emergency
Management Agency (FEMA) for the purchase of a HEPA filter vacuum. Requests
for these services can be registered via this Web page or by calling EPA’s World
Trade Center hotline, 1-877-796-5471. The hotline will be staffed to take cleaning
and testing requests between 10am and 8pm, Monday through Friday and
between 10am and 5pm on Saturday and Sunday for about three months starting
June 3rd .
EPA’s hotline contractor will attempt to contact people who have already called
EPA to request cleaning or testing, but all affected residents are strongly
encouraged to formally register using either the Web or the hotline.
When residents call to register for either cleaning or testing, they will be asked
basic questions including how many rooms in their home, how dusty it was
following 9/11, how it was cleaned, and if tests were done. Once registered,
residents will be given a confirmation number and a privacy code. They can use
this number and code to track - on either the Web or through the hotline - the
status of their cleanup and/or testing and to check test results once the cleanup
and testing are completed. EPA will make every effort coordinate cleanup
requests if they come from the same building and the Agency encourages tenant
associations to work to coordinate residents’ requests.
During the period in which EPA is working out final contracting details on how the
cleanup program will be implemented, the Agency will register residents.
Information gathered from these residents will be used to gauge the best approach
to scheduling cleanups. Scheduling will begin in July,
The hotline will have English, Spanish and Chinese-speaking representatives.
Operators will be equipped to answer basic questions on the cleanup program and
EPA monitoring activities. Once final details are worked out, EPA will meet with
residents and tenant organizations, community and other interested groups to
discuss the program.
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View Previous Cleanup Request i
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