NYC DOH hotline Q&A on building cleaning and HVAC maintenance,

NYC 9/11 Public Portal Document

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I. BUILDING RELATED ISSUES A. Landlords/Enforcement

• How do I know my landlord had the HVAC (Heating, Ventilation and Air Conditioning) system properly cleaned?

Contact your building owner and request this information. Building owners were advised by DEP to change filters in ventilation systems if they found debris after 9/11. Building owners were also requested to have debris assessed for the presence of asbestos by a certified asbestos investigator. If you have further questions, you can contact DEP at www.nyc./gov/dep.

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• What can I do about buildings or building areas that have not been cleaned (roofs, window sills, fire escapes, lobbies, hallways)? What agency enforces building cleaning?

We can take your contact information and information on the building of concern and provide it to DEP. DEP is the agency enforcing the cleaning requirements. These requirements for cleaning vary based on the hazard assessment.

• My landlord had the building cleaned back in September but he has not done anything since. Whom can I call to make sure (enforce) he continues to clean? The City has issued a new fact sheet on cleaning procedures reminding people in lower Manhattan to continue frequent cleaning. We can take your name and address and send you information in the mail. In addition, we can forward your concerns to DEP.

• Terraces & balconies: Who is responsible for cleaning? Is it safe to clean the terrace if there is a lot of dust? What can I do if I cleaned my terrace but others in my building have not and the dust blows into my apartment? Light coatings of dust can be cleaned using wet methods and /or HEPA (High Efficiency Particulate Air) vacuums made by different manufacturers. (List available) An inspector should assess large accumulations of debris. I can take your name and contact information and forward it to DEP.

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