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FAQ list on building cleaning and HVAC protocols, undated

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Document listing common resident questions regarding landlord responsibilities for building cleaning and HVAC systems.

NYC-WTC_000143554–000143558

Folder label: “LOWER MANHATTAN HOTLINES

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NYC 9/11 Public Portal Document

The following are some examples of questions raised by community residents regarding environment, health, and quality of life in Lower Manhattan

I. BUILDING RELATED ISSUES

A. Landlords/Enforcem^

• How do I know my landlord had the HVAC (Heating, Ventilation and Air Conditioning} system properly cleaned?

• Are there written protocols as to how to clean HVAC systems?

• What can I do about buildings that have not been cleaned yet (roofs, window sills, fire escapes, lobbies, hallwc^ys)? What agency enforces building cleaning?

• My landlord had the building cleaned back in September but he has not done anything since, who can I call to make sure he continues to clean?

• Terraces & balconies: Who is responsible for cleaning? Is it safe to clean the terrace if there is a lot of dust? What can I do if cleaned my terrace but others in my building have not and the dust blows into my apartment?

B. Cleaning

• Does the Department have any recommendations about which brands of HEPAvacs + Air Purifiers provide the best safety features?

• How can people who live north of Canal St. obtain a free HEPAvac and/or Air Purifier

• Technical questions such as: Is an.ionizer as effective as a HEPA filter? What Is the difference between an Avena purifier vs. a HEPA filter?

• Why are people not routinely recommended to wear a mask while cleaning?

C. Indoor Air Testing

• Will the Health Department conduct more indoor air testing? (will you come and test my apartment?)

NYC-WTC_000143554

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NYC-WTC_000143554Source: NYC Law Department, mirrored locally

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