NYC 9/11 Public Portal Document
(roofs, window sills, fire escapes, lobbies, hallways)? What
agency enforces building cleaning?
The Call Center will take Information from the individual and DEP
will respond. The requirements for cleaning vary based on the
hazard assessment.
• My landlord had the building cleaned back in September but
he has not done anything since, whom can I call to make sure
he continues to clean?
The City has issued a new Fact Sheet on cleaning procedures
reminding people in lower Manhattan to continue frequent cleaning.
This is available on the website at: If you do not have access to a
computer, liie Call Center can take your name and address and
send yoi . information in the mail. In addition, the Call Center can
also take your Information and forward your concern to DEP. (?)
• Terraces & balconies: Who is responsible for cleaning? Is it
safe to clean the terrace if there is a lot of dust? What can I do
if cleaned my terrace but others in my building have not and
the dust blows into my apartment?
Light coatings of dust can be cleaned using wet methods and /or
HEPA vacuums. The DOH has a Cleaning Fact sheet that
describes this and it can be found at the website at: Large
accumulations (completely covered or blanketed) of debris inside or
outside should be assessed by an inspector. Would you like me to
take your name, number and information and forward it to DEP?
B. Cleaning
• Does the Department have any recommendations about which
brands of HEPAvacs + Air Purifiers provide the best safety
features?
No, Information on steps people can take to assist with indoor air
quality and on the selection and purchase of residential air cleaning
devices can be found at the EPA website:
www.epa, OP' >^iaq/pub/resdair.
• How can people who live north of Canal St. obtain a free
HEPAvac and/or Air Purifier
At present there does not seem to be any program providing free
cleaning equipment north of Canal
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