NYC 9/11 Public Portal Document
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Long-Term Assistance
To help you recover from the disaster, you should apply for unemployment insurance and access the
City's and the State's job counseling and job placement services.
1. Unemployment Insurance. Individuals unable to report to work due to the disaster
should apply for unemployment assistance by calling the New York State Department for
Labor Telephone Claims Center at (888) 209 8124, open Monday to Friday from 8:00
a.m. to 7:00 p.m., or by visiting a local Labor Employment Office, or one of the two "one-
stop assistance centers" listed below. The one-week waiting period for unemployment
insurance claims filed as a result of the WTC Attacks has been waived. This waiver
applies to individuals who work or live in the New York, Bronx, Kings, Queens, and
Richmond Counties.
2. Disaster Unemployment Assistance (DUA). Even if you did not qualify for
unemployment insurance before September 11th, you may qualify now. The Disaster
Unemployment Assistance Program provides unemployment benefits and re-employment
assistance to individuals who are not normally eligible for regular unemployment benefits.
If you live in the Counties of New York, the Bronx, Kings, Queens, and Richmond you
may be eligible for Disaster Unemployment Insurance. You must first apply for regular
unemployment benefits, and if you are denied, you may qualify for Disaster
Unemployment Benefits. The current filing deadline is November 16,2001. DUA pays
benefits to the spouse of a deceased victim who was the major breadwinner of that
household.
3. Job Search Assistance. New York City and New York State are offering job
placement assistance to those affected by the WTC Attacks. Centers have been
established to provide job search and employment services: access to phone lines, fax
machine, Internet access, resume preparation, and connections to available jobs through
job banks.
The centers are at the following locations:
Twin Towers Job Center - Twin Towers Job Center -
Brooklyn Lower Manhattan
42 Bond Street 180 Water Street, 1st Floor
Brooklyn NY 11201 New York, New York
Accessible via the A, C, 2, 3 and (212) 331-4921
G trains Accessible via the 4,5,A,2,3
, Open: M-F 9 AM to 7 PM trains
Saturday 9 AM to 1 PM Open: M-F 9 AM to 7 PM
Sunday Closed Saturday 9 AM to 1 PM
Sunday Closed
Twin Towers Job Center -
Queens Twin Towers Job Center -
168-46 91st Avenue Midtown Manhattan
Jamaica, New York 247 West 54th Street, 4th floor
(718) 557-6755 New York, NY 10019
Accessible via the F and E (212)621-0727
trains Open: M-F 9 AM to 7 PM
Open: M-F 9 AM to 7 PM Saturday 9 AM to 1 PM
Saturday 9 AM to 1 PM Sunday Closed
Sunday Closed
NYC-WTC_000142126
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