NYC 9/11 Public Portal Document
*Disaster Assistance Information for New York Disaster 1391*
This sheet contains refraraices for disastrar aid available to you. Contact any agency listed for disaster related
needs which can be addressed by that agency. Additional assistance programs may become available. If you
have any questions, call the FEMA Helpline at l-800-525-0321(hearing/speech unpaired ONLY, Call
1-800-462-7585.
Building Access/Status
For information about access to residentiaLlocations, Call: NYC Hotline (718)403-2220. For information
about access to business locations. Call: (646)756-3001.
Business Loans
The Small Business Administration (SBA) makes disaster loans available to businesses that must repair or
replace destroyed or damaged facilities, inventory, machinery, or equipment, or that have suffered economic
injury. If you have been referred to this program by FE?4A, you will receive an SBA application in the mail.
For assistance in completing the application. Call: (800)462-9029 or Contact: SBA Workshop Business
Information Center 633 3rd Ave., 32nd floor (at E 42nd ), NY, NY 10017-6706. For business owners
affected by the disastra, but not in the disaster area. Call: SBA NY Area Office (800)659-2955.
CriskCounseling
Referral services and short-term intervention counseling are available. For counseling. Call: Dept of Mental
Health Services (212)442-5000; NY Office of Crises Intervention Services (800)543-3638 or (877)298-
3373 (Spanish only); Safe Horizons (800)621-4673; Metropolitan Hospital Centra: (212)423-6262; FDNY
Family Crisis Centra- (718)352-7001; St. Vincent's Health Crisis Craiter (212)604-8220; Armory Crisis
Counseling (68 Lexington Ave and 25th St.); Lincoln Medical and Mental Health Craiter (718)579-5000.
For assistance paying for counseling for victims, family members, or witnesses of the attack only. Contact:
NY Crime Victims Compensation Board (800)247-8035 or www.cvb.state.ny.us.
DNA^SamplesforJdentification
For information regarding locations to provide DNA samples to help identify missing persons. Call: NY
City Family Assistance Center (646) 710-6245 or Visit: NY City Family Assistance Center at Ker 94; 54th
St. and 12th Ave. Office hours are 8:00AM until midnight, 7 days pra- week.
Emergency Assistance
Emergency food, clothing, shelter, and medical assistance may be provided by the American Red Q-oss
(ARC), the Salvation Army, church groups, and other voluntary organizations. For a central coordination
number. Contact: ARC (877)733-2767 or wwwjedctoss.org. For emergency shelters. Call: FEMA
Helpline l-800-525-0321(hearing/speech impaired ONLY, CaU 1-800-462-7585.
Financial Institutions Assistance
Early withdrawal of time deposits, without penalty, may be permitted by banks that are members of the
Federal Deposit Insurance Corporation (FDIC), Federal Reserve System (FRS), or the Federal Home Loan
Bank Board (FHLBB). Contact: Your financial institution to see if they have obtained a waiver from their
regulatory agraicy.
Home and Personal Loans
Disaster loans through the Small Business Administration (SBA) are available to homeowners and renters for
restoring or replacing disaster damaged real and personal property, limited to the amount of uninsured, SBA
verified losses. If you have been referred to this program, you will receive an application in the maiL For
assistance in completing the application. Contact: SBA Workshop, Business Information Centra-, 633 3rd
Ave., 32nd floor (at E 42nd ), NY, NY 10017-6706.
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