NYC 9/11 Public Portal Document
HoteVMotel Expenses Reimhnrsemenl
If you have incurred hotel or motel expenses, FEMA may be able to assist you with Lodging Expenses
Reimbursement To request this assistance, mail or FAX a cover letter with your name, FEMA registration
ID number, and the disaster' number "1391" with your request for reimbursement. Include a copy of paid
receipts showing the complete address and telephone number of the hotel, dates stayed, rates charged, and
number of rooms occupied. Also, include a document that verifies you were living in the affected residence
at the time of the disaster, for example, a copy of your driver’s license, utility biU, first class mail addressed to
the affected residence, or pay stub with home address. MaU: FEMA P.O. Box 10055 HyattsviUe, MD
20782-7055. FAX: (800)827-8112. For more information, refer to the enclosed FEMA Disaster Housing
Program Fact Sheet or CaU: FEMA Helpline 1-800-525-032l(hearing/speech impaired ONLY, CaU
1-800-462-7585.
Housing A ance
The Federal Emergency Management Agency (FEMA) may provide assistance if your primary residence has
been made unlivable, inaccessible, or utilities are out. This may be in the form of funds for alternate or
temporary rental housing or emergency minimal repair necessary to make your residence livable. FEMA can
also provide referrals to housing available for rental. For more information, refer to the enclosed FEMA
Disaster Housing Program Fact Sheet or Call: FEMA Helpline 1-800-525-032l(hearing/speech impaired
ONLY, CaU 1-800-462-7585.
b€oiTOatipn.wd^e£mnr^
For information and referrals. Contact: FEMA Helpline 1-800-525-032 l(hearing/speech impaired ONLY,
CaU 1-800-462-7585; Office for Victims of Crimes (800)331-0075 or (414) 979-4800 (caU coUect outside
USA); American Red Cross ARC (877)733-2767 or www.redcross.org.
Tn.surance Information
If you have insurance that may cover your losses and have applied with FEMA or the IFG, by law they cannot
provide disaster aid to you unless your insurance settlement will not meet your needs. Contact your
insurance agent to file a claim. NY Insurance companies will not be excluding coverage for an "act of war"
for home and auto policies. If you need it, ask about an advance payment, or Additional Living Expenses or
Loss of Use funds if you had to move out of your residence temporarily. Ask for assistance on insurance
problems and questions, obtaining copies of lost policies, filing claims, expediting settlements, etc. If you
are not able to resolve a problem with your insurance company, CaU: New York State Insurance
Commissioner (518)474-6600. If your insurance cannot help you with your disaster related needs, send the
denial or settlement letter to FEMA. MaU: FEMA P.O. Box 10055 HyattsviUe, MD 20782-7055. FAX;
(800)827-8112. If you have questions about disaster aid or a location for temporary housing, CaU:
l-800-525-0321(hearing/speech impaired ONLY, CaU 1-800-462-7585 FEMA Helpline
Legal Services
In an agreement with FEMA, volunteers from the Young Lawyers Division of the American Bar Association
may provide limited free legal advice to low income individuals. CaU: American Bar Association Young
Lawyers Division (866)606-0626.
Lost Income/Work
The U.S. Dept, of Labor provides benefite and services to those who lost work income or became
unemployed due to the disaster, either through Unemployment Insurance or Disaster Unemployment
Assistance. This includes self-employed persons or persons who have become the head of household due to
injury/fataUty of the working breadwinner. NY, NJ»CTCaU: (888)209-8124; Outside NY, NJ, or CT
C.AI.Tz (888)864-9920. Emergency assistance is available to victims who arc unable to work due to crime-
related disability. This assistance may also be provided to a surviving spouse, child, or person dependent
upon the victim for his/her principal support (ONLY if the victim was the primary wage earner). Contact;
NY Crime Victims Compensation Board (800)247-8035 or www.cvb.statc.ny.us. The NY Dept of Labor is
coordinating resources for lsnJI>etaa_Bositicns to the recovery efforts. Contact offices are located ia
NYC, New Jersey. Long bland and Westchester Couory. CaU: (212) 621 -9300.
WWW
NYC-WTC_000142964
OCR can misread numbers and units. Confirm readings against the page image before using them.