WTC Records Folder 0124 Clippings label, Sept 2001

NYC 9/11 Public Portal Document

sep. 25 2000 2:47PM HP LASERJET 3200 P.4 - SEP426-20a1 12:33 MARSH McLENNAN 212 345 4548 P.02 Cathy Parlofr Marsh USA Inc - 1nior Vicc Predident 38tH Floor 1166 Avenue of the Americas New York, NY 10036 212 3453154 Fax: 212 345 3706 Cathe.0. PevloRfa)menh.eum

September 214, 2001

Ms. Allison . Wright CS) 37/ 'a) MARSHAn MMC Company Risk Manag r/IRMU 1rc/c3 Department ( Design and Construction 30-30 Thom on Avenue Long Island city, NY 11101 - 4 ff ~dTecJr . Subject: WilC Emergency Clean up/Project Specific Program

Dear All

I recognize 4iar you are in an extraordinarily difficult position, balancing business at hand with the emotional r actions of everyone involved. I hope that this is not interfering with your primary concern, which is the health and welfare of the men and women who have been working and will continue to'Work at the site.

No one can mpathize more with your situation than the people at Marsh and AON who are trying to conduct usiness while overcoming grief and a profound sense of loss. We now, more than ever, are ac rely aware that a focus on the people of our organization and their welfare takes priority over any other issues.

We also un erstand that whatever decisions the Department of Design and Construction (DDC) makes abou insurance and risk management issues must be done expeditiously.

After Ursula Knowles (Marsh) and Kevin Noonan (AON) toured the site on Saturday with other brokers and arriers , they informed us and several of our colleagues of your desire to receive a conceptual sponse from all carriers/brokers by 6pm, Monday, September 24, 2001.

It is our and rstanding that Allied and AIC provided an unsolicited quote to the DDC last week and that the rem ining insurance carriers were assigned to AON, Marsh and Willis.

se are th facts. What cannot be disregarded are the emotional aspects of the entire situation. he 6,60 (approx.) missing people, AON and Marsh's cornbinedjgjgLpersonnel represents roximately 10°/.. Together, we had approximately 3,000 employees working in the World a ent an over 500 of them are still mis - E Therefore, i an unprecedented move, AON and t1 hde risk managemenp and associated brokerage services _C v _nt to the City, welare seriously considering contributii of the associated charities or to a memorial. i; l AON/Marsh has a tremendous interest in deveio provide finaftcial security to those involved in 1h' ,fI thorough clranup of the site. However, in ordei ' l that is necessarvl we need access to all markets.

s.,i m.ues

NYC-WTC 000137165