Weekly summary of calls received by the WTC hotline regarding environmental conditions in lower Manhattan.
NYC-WTC_000164271–000164274Folder label: “E-mails 2002 M. Gilsenan”
OCR status: ok · source: pdftotext
NYC 9/11 Public Portal Document
Gilsenan, Michael From: WTC Hotline [[email protected]] Sent: Friday. March 15, 2002 4:43 PM To: Chris D'Andrea (E-mail); Eddie Gabriel (E-mail); Jessica Leighton (E-mail); Jim Miller (E-mail); Liza Henry (E-mail); Mike Gilsenan (E-mail); Nancy Jeffery (E-mail); Roger Hayes (E-mail); Rose Marabetti (E-mail); Sam Benson (E-mail); Vince Coluccio (E-mail)
Hi everyone,
Based on requests for more specific info, I just ran a preliminary report for all the calls received and logged in from 3/llthru noon 3/15 and started re-coding based on 2 new categories we just added. The 2 new categories are "Indoor Air" (this is for all those who would like to request indoor air testing) and "Old WTC" (calls that were meant for the former WTC hotline advertised by OEM.)
So far out of 161 calls answered by our operators, 47 have been re-classified as "Old WTC" and 41 have been re-classified as "Indoor Air."
We are planning on using the "Indoor Air" report as a database of names/addresses of residents and businesses who are willing to allow indoor air testing in the event that funds become available through the Indoor Air Task Force. Please respond with comments/questions.
-Caroline
Lower Manhattan Air Quality Hotline 212-221-8635
To reach Hotline Operators please call: 212-704-5115 To fax Hotline Operators: 212-704-5170
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NYC-WTC_000164271
OCR can misread numbers and units. Confirm readings against the page image before using them.
Ranked by indexed similarity. Reasons describe shared subjects and filing context; check the source records.
NYC-WTC_000162294
Correspondence requesting existing frequently asked questions to assist with shifting WTC calls from one hotline to another.
1 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.976
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000163742
Summary of calls received by the WTC Hotline on April 15, including inquiries about cleaning, environment, and specific contaminants.
1 shared topics · Same agency, volume and box · similarity 0.973
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000143592
Legal notice from City Law Department directing preservation of World Trade Center-related documents for potential litigation and identifying contact for document inquiries.
1 shared topics · similarity 0.976
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138425
Report on call volumes including a suggestion to implement a voicemail system for after-hours messages.
1 shared topics · similarity 0.976
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138414
Daily summary of calls received by the WTC Hotline on March 29, categorizing inquiries about cleaning and environment.
1 shared topics · similarity 0.976
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138423
Daily report detailing call categories including cleaning questions, environmental concerns, and health referrals.
1 shared non-person entities · 1 shared topics · similarity 0.976
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138426
Memo notifying staff of planned March 20 demonstration at Chambers and West regarding debris removal operations, outlining eight requested operational changes.
1 shared non-person entities · 1 shared topics · similarity 0.974
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138457
Daily summary of calls received by WTC hotline operators on April 2, 2002.
1 shared topics · similarity 0.973
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138442
Daily summary of calls received by WTC hotline operators on April 15, 2002.
1 shared topics · similarity 0.973
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138418
Daily summary of calls received by the WTC Hotline on March 22, noting inquiries about cleaning and outdoor environmental conditions.
1 shared topics · similarity 0.973
machine-extracted · confidence unavailable · Check page ↗1 shared non-person entities · 1 shared topics · similarity 0.972
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138415
Daily summary of calls received by the WTC Hotline on March 28, including counts for cleaning and environmental questions.
1 shared topics · similarity 0.972
machine-extracted · confidence unavailable · Check page ↗Similar subjects in other documents. Similarity does not establish the same event, measurement or conclusion.
NYC-WTC_000138408
Preliminary analysis of calls received between March 11 and 15, categorizing requests for indoor air testing and old hotline inquiries.
Similarity score 0.996 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138487
Daily summary of calls received by WTC hotline operators on May 23, 2002.
Similarity score 0.981 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000163597
Report detailing the volume and categories of public inquiries handled by the World Trade Center hotline operators.
Similarity score 0.981 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138457
Daily summary of calls received by WTC hotline operators on April 2, 2002.
Similarity score 0.980 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138414
Daily summary of calls received by the WTC Hotline on March 29, categorizing inquiries about cleaning and environment.
Similarity score 0.980 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162294
Correspondence requesting existing frequently asked questions to assist with shifting WTC calls from one hotline to another.
Similarity score 0.980 (not a probability)
machine-extracted · confidence unavailable · Check page ↗Readers open these alongside this record — through an Ask answer, the same folder, or indexed similarity. Not a claim they are about the same event.
NYC-WTC_000162065
Notice instructing staff to preserve original World Trade Center documents as evidence for potential legal actions against the City.
Filed in the same folder
NYC-WTC_000162066
Daily summary of calls received by the WTC hotline on May 1, 2002, categorized by topic.
Filed in the same folder
NYC-WTC_000162067
Daily summary of calls received by WTC hotline operators on May 1, 2002, categorized by topic.
Filed in the same folder
NYC-WTC_000162071
Correspondence regarding EPA and FEMA meetings on indoor air quality approaches for the World Trade Center site.
Filed in the same folder
NYC-WTC_000162073
Daily summary of calls received by the WTC hotline on May 2, 2002, including requests for indoor air testing.
Filed in the same folder