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Q&A and FAQ regarding WTC response, Oct 2001

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Frequently asked questions and updates regarding disaster assistance, road reopenings, and victim support funds issued in October 2001.

NYC-WTC_000148115–000148190

Folder label: “Q and A FAQ

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NYC 9/11 Public Portal Document

Q&A 10/03/01

A: Information on access and services in Battery Park City (including access, transportation, and retail services) is being provided at www.battervparkcitv.org All buildings except Gateway Plaza and Hudson View East are open.

Only contractor vehicles with work orders in the vicinity will be allowed vehicle access at the police checkpoint at Battery Place and First Place. All drivers need to bring two forms of ID and a work order or bill of laden that specifies the reason for entering the zone and the address of the delivery or service and the nature of the cargo. All vehicles will be searched.

2) WALK-IN CENTER SERVICES

Tables for the following organizations are manned during the indicated hours at the 110 Maiden Lane Walk-in Center

FEMA - 8 am to 7 pm

DEP-^amto7 pm

SBA - 8 am to 7 pm

Con Edison - 8 am to 7 pm

Verizon - Weekday: 9 am to 5 am, Weekend: 10 am to 3 pm

Free Legal Advice - 9 am to 6 pm

3) UTILITIES

There is a walk-in center set up at 110 Maiden Lane for businesses in lower Manhattan. Verizon and Con Edison will be on site to answer questions. The walk-in center will be open on Saturday and Sunday from 9am to 7pm.

Q: In what sections of lower Manhattan Is the electric power on? A: An interactive map is available at www.nvc.aov to check the status of utilities for your building in Lower Manhattan. Electrical service to buildings east of Broadway has been restored. The area north of Chambers Street and south of Rector Street has also been substantially restored. Some buildings along the boundaries of service may or may not have power. To confirm that your building has electricity, please call:

212-482-1320 212-243-1900 B30-76-CON ED Q: In what sections of lower Manhattan are the phones working? An interactive map is available at www.nvc.Qdv to check the status of utilities for your building in Lower Manhattan.

A substantial area south of Canal Street still remains without telephone services, (see map for details). Specific building information can be obtained by calling the following number-

Last printed 10/03/2001 11:49 AM 7

NYC-WTC_000148121

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NYC-WTC_000148121Source: NYC Law Department, mirrored locally

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