Q&A and FAQ regarding WTC response, Oct 2001

NYC 9/11 Public Portal Document

Q&A 10/03/01

1) ACCESS

BUILDING ACCESS

Q: What areas of downtown are open for business? A: Personal and/or business identification may be required for access below Canal Street. The area just west of Broadway Street (West Side entrances from 217 Broadway are accessible), south of Murray Street (inclusive) and north of Rector Street (Inclusive) (the “Red Zone”) will be closed until further notice. In some circumstances these buildings can be accessed with an escort (See next section for information on entering specific buildings.)

Without an escort, you can access the area through and including Chambers Street (to Greenwich Street), Broadway and south of Rector Street (NOT including either side of Rector Street). It is requested that only those with business or residential needs go to the area so as not to disrupt clean-up efforts. Tenants should verify that their building is indeed open with their building managers if they are returning for the first time.

Please check the media and nyc.gov for updates. Tenants should contact their property managers to determine when their facilities will be open for business.

Q: When can we get into our specific building? A: We suggest that you contact your property manager for information. If you do not know the name of your property manager, check the list of partial contacts by building address available at www.nvc.gov under Business Services Information/Building Access. (This list will be updated periodically as new information becomes available.) If for some reason your property manager needs further assistance, he/she may call us, and we will do our best to refer them to the appropriate resource. NOTE TO CALL HANDLER If the building manager cannot be found we are keeping a list here and updating it periodically on tiie NYC.gov web site. If someone has information on their Property Manager, please collect the contact information and see the Coordinator (here at Metrotech Center) so that it can be added to our list.

Note on 225 Broadway: Abe Tesser (Property Manager) of 225 Broadway can be reached at 646-483-9230, 646-483-9393, 646-483-9321.

Buildings Quteide the restricted area (“red zone") can generally be accessed, at the discretion the property manager. Insi^ the restricted area (“red zone") there is limited-access for essential personnel to remove essential items. We DO NOT know when long term re­ occupancy will be allowed, if a tenant needs emorgency access they should do the following:

1. Contact their property manager. (Give them the name and number if we have it-on Prop. Mgrs. List) 2. Proceed to the police escort checkpoint at the comer of Fulton and Broadway. Bring 2 forms of valid ID that indicate the connection tj the requested building. Property managers and commercial tenants should NOT go to 110 Maiden Lane. 3. NYPD staff at Broadway and Fulton will provide Property Managers and their tenants a police escort to their building. 4. Residential tenants should also go to the intersection of Broadway and Fulton Street. The NYPD will arrange escorts to buildings from a temporary command post. Please note that this hotline is intended to assist businesses and may not have accurate information for residents.

Last printed 10/03/2001 11:49 AM 3

NYC-WTC_000148117