Internal memo listing total calls received, complaints referred to DEP, and the status of resolved cases for the WTC hotline.
NYC-WTC_000147709Folder label: “DEP ROOF/FACADE CLEANING FILE”
OCR status: ok · source: pdftotext
NYC 9/11 Public Portal Document
Mafdonado, Jane :±f; To: Egan, Michael Subject: Hot Line #s from Mike Gilsenan
480 Total calls to WTC Hotline since inception
58 complaints referred to DEP to date
46 complaints resolved by DEP to date
12 complaints in progress
NYC-WTC_000147709
OCR can misread numbers and units. Confirm readings against the page image before using them.
Ranked by indexed similarity. Reasons describe shared subjects and filing context; check the source records.
NYC-WTC_000147705
Forwarded report summarizing calls received at the World Trade Center hotline on April 1, 2002.
1 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.931
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138401
Daily report summarizing calls received by the Lower Manhattan Air Quality Hotline on March 12.
1 shared non-person entities · 1 shared topics · similarity 0.929
machine-extracted · confidence unavailable · Check page ↗1 shared topics · similarity 0.928
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138405
Preliminary report detailing call volumes and categories for the WTC Hotline on March 13 and 14.
1 shared topics · similarity 0.926
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164256
Report summarizing call volume, staffing levels, and operational status for the Lower Manhattan Air Quality Hotline on March 12-13.
1 shared non-person entities · 1 shared topics · similarity 0.926
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164610
Fragmented text containing garbled characters and a reference to the World Trade Center, likely part of a larger administrative record.
1 shared non-person entities · similarity 0.920
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162294
Correspondence requesting existing frequently asked questions to assist with shifting WTC calls from one hotline to another.
1 shared non-person entities · 1 shared topics · similarity 0.917
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000143592
Legal notice from City Law Department directing preservation of World Trade Center-related documents for potential litigation and identifying contact for document inquiries.
1 shared topics · similarity 0.913
machine-extracted · confidence unavailable · Check page ↗1 shared non-person entities · 1 shared topics · similarity 0.911
machine-extracted · confidence unavailable · Check page ↗1 shared non-person entities · 1 shared topics · similarity 0.909
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138423
Daily report detailing call categories including cleaning questions, environmental concerns, and health referrals.
1 shared topics · similarity 0.908
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164302
Inquiry regarding asbestos monitoring contract end date, scope at school sites versus broader locations, and potential changes to monitoring efforts.
1 shared topics · similarity 0.907
machine-extracted · confidence unavailable · Check page ↗Similar subjects in other documents. Similarity does not establish the same event, measurement or conclusion.
NYC-WTC_000139644
Summary of calls received at the WTC Hotline on April 1, 2002, detailing DEP referrals and debris observations.
Similarity score 0.957 (not a probability)
machine-extracted · confidence unavailable · Check page ↗Similarity score 0.955 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138423
Daily report detailing call categories including cleaning questions, environmental concerns, and health referrals.
Similarity score 0.954 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000163597
Report detailing the volume and categories of public inquiries handled by the World Trade Center hotline operators.
Similarity score 0.954 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138453
Daily summary of calls received by WTC hotline operators on April 4, 2002.
Similarity score 0.953 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000163657
Summary describing removal and storage of approximately 1,200 vehicles from WTC vicinity at Staten Island landfill and agency discussion of hazardous materials exposure liability.
Similarity score 0.953 (not a probability)
machine-extracted · confidence unavailable · Check page ↗Readers open these alongside this record — through an Ask answer, the same folder, or indexed similarity. Not a claim they are about the same event.
NYC-WTC_000147649
Notice instructing recipients not to dispose of original WTC documents as they must be preserved for potential future legal actions against the City.
Filed in the same folder
NYC-WTC_000147650
EPA and DEP interdepartmental communication concerning roof and facade cleaning operations and coordination.
Filed in the same folder
NYC-WTC_000147669
Internal DEP memo discussing FEMA-funded reimbursement program details for HEPA filters, air conditioners, and air purifiers, including reimbursement limits and eligibility…
Filed in the same folder
NYC-WTC_000147675
Correspondence reviewing a draft flyer for the WTC hotline requesting private indoor air and dust test results from residents.
Filed in the same folder
Filed in the same folder