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Call center contract bidding discussion memo, May 2002

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Memo regarding challenges in structuring bid for call center contract services and vendor consultation on billing methodologies.

NYC-WTC_000147604–000147605
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NYC 9/11 Public Portal Document

A^ltrorirRob'^--------- 1 From: Erdfarb, Stuart Sent: Tuesday, May 14. 2002 5:43 PM To: Avaltroni, Robert Subject: call center contract

We really can't bid it the way it is structured. Virginia is calling the firms on her bidder list to ask them how they bill for such services, we'll look at that tomorrow and come uo with a rational way to bid this.

I

NYC-WTC_000147604

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NYC-WTC_000147604Source: NYC Law Department, mirrored locally

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