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Draft potential asbestos questions and answers document, Mar 2002

Machine-extracted title · confidence 100%

Draft Q&A explaining asbestos properties, health risks from airborne fibers, and exposure duration concerns.

NYC-WTC_000142710–000142715

Folder label: “DEP 59.17 Junction Blvd, 11th FL”

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Scanned page image, NYC-WTC_000142715
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NYC 9/11 Public Portal Document

J" ‘ ’

Hotline Training: WTC Related Environmental Concerns March 7, 2002

1. Introductions: 9-9:15

Agencies: OEM, DOH, DEP

Hotline operators

2. Background: Why are we setting uo this hotline? 9:15 - 9:45

Description of ongoing coordination among agencies: OEM

Community concerns: DOH

Ongoing environmental monitoring among agencies: DOH

Re-entry + building cleaning policies: DEP

3. Approaches to Risk Communication 9:45 -10:15

Basic Communication tips: ATSDR

Environmental Risk 101: ATSDR

4. Results of Air/Dust Monitoring 10:15-10:45

Outdoor Air: DOH

Indoor Air: DOH + DEP

5. Review KevWords/Q+A 10:45 -11:45

Walk through of script/keywords

Review information in the binder

Dealing with specific types of callers

6. Operational Questions: OEM 11:45-12:30

Routing complaints

Contacts at other agencies

Feed-back + follow-up

NYC-WTC_000142715

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NYC-WTC_000142715Source: NYC Law Department, mirrored locally

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