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Document / 16 pages

DEP fax transmission report, Mar 2002

Machine-extracted title · confidence 90%

Fax transmission confirmation report from DEP dated March 15, 2002.

NYC-WTC_000142561–000142576

Folder label: “DEP 59.17 Junction Blvd, 11th FL”

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NYC 9/11 Public Portal Document

March 7, 2002 Hotline Training: WTC Related Environmental Concerns

1. Introductions: 9-9:15

- Agencies: OEM, DOH, DEP

- Hotline operators t '13D s- -i' zj , 2. Background: Why are we setting up this hotline? 9:15 — 9:45

- Description of ongoing coordination among agencies: OEM

- Community concerns: DOH

- Ongoing environmental monitoring among agencies: DOH

- Re-entry + building cleaning policies: DEP

3. Approaches to Risk Communication 9:45 —10: 15

- Basic Communication tips: ATSDR Z - Environmental Risk 101: ATSDR l/ SI 4. Results of Air/Dust Monitoring 10:15-10:45

- Outdoor Air: DOH /

- Indoor Air: DOH + DEP

5. Review KeyWords/Q+A 10:45 -11:45

- Walk through of script/keywords

- Review information in the binder

- Dealing with specific types of callers

6. Operational Questions: OEM 11:45 - 12:30

- Routing complaints

- Contacts at other agencies

- Feed-back + follow-up

NYC-WTC 000142576

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NYC-WTC_000142576Source: NYC Law Department, mirrored locally

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