FEMA relief publication, Sept 29, 2001

NYC 9/11 Public Portal Document

Take care of yourself; Rest often and eat well. Remember that your children reflect your fears and worries. If they see you striving to adjust to the loss, they can learn from and imitate your efforts, enabling them to cope better.

Listen to what children say: Encourage them to talk or otherwise express their feelings. Teens may need to talk with other teens.

Explain the disaster factually: Children II have vivid imaginations. Things they don’t understand can make them afraid. When they know the facts, they may deal better with disaster.

Reassure children: Show them through words and actions that life will return to normal. Touching and holding are Firefighters take a briefbreakfrom their grueling work. important. Hugs help. Try to find or replace pets or favorite toys. Rebuilding your emotional house Be understanding; Try not to scold The attack on the World Trade Center not Discuss your problems: Don’t be afraid to children for things they do that might be only destroyed lives, it took a toll on the share your anxieties with family and friends. related to the disaster such as bed-wetting, emotional health of survivors and those Let others talk to you. Crying is a natural thumb sucking or clinging to you. They who witnessed the horrific act. response to a disaster and a good way to release pent-up emotions. also are going through a tough time. Following are suggestions to relieve disaster-induced tensions: Set a manageable schedule; Make a list Remember, the emotional healing process and do job.s one at a time. Establish a can be long, hard and confusing. If others Keep the family together: Togetherness schedule to clean up and rebuild. Try to notice problems before you do, listen to provides mutual support for everyone. return to your pre-disaster routine as soon Make an effort to establish normal as possible because it provides something them and let them help you fight the routines. predictable to depend on. hiddenenemy of stress.

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C’lip & Save I I Mental Healtli Referral Hotline,s I 1MPORTANT PHONE NUMBERS New York City..... .............................. ,.800-543-3638 I (Spanish)............................ .877-298-3373 ! ■ FEDERAL AGENCIES (Cantonese/Mandarin)........ .877-990-8585 I Westchester........................................ ,.914-995-5237 i I FEMA Regis'tration.................... ...... .800-462-9029 Na.ssau County................................ . .516-504-4357 I (TTY for hearing/speech-impaired). .800-462-7585 Suffolk County.................................. .631-853-8560 I Disaster Information Helpline.......... .800-525-0321 Rockland County ............................ 845-364-8976 I (TTY for hearing/speech-impaired). .800-525-7585 New Jersey........................................ .800-382-6717 I I FEMA Fraud Detection............... . .800-323-8603 Connecticut........................................ .800-446-7348 ! i Small Business Administration......... .800-659-2955 Office of Mental Retardation and I (FRS for hearing/speech impaired).. Internal Revenue Service................... .800-877-8339 .800-829-1040 Developmental Disabilities................ Consumer Protection Board.............................. .212-229-3028 ,800-697-1220 i i (TTY for hearing/speech-impaired). .800-829-4059 Dept, of Motor Vehicles.................................... .800-342-5368 I I Social Security Administration.... ...... .800-772-1213 NYS Insurance Fund (Worker’s Compensation), .877-467-3863 I Veterans Affairs..... ............................ .800-827-1000 Dept, of Taxation & Finance............................. ,800-CALL-TAX i ■ STATE AGENCIES NYS Employee Work Location Status I Crime Victims Board......................... .800-247-8035 (offices south of Canal Street)........... ,866-832-9942 I Empire State Development ............ .800-1-LOVE-NY NYS Child Support Information....................... 800-846-0773 Dept, of Insurance.......................... . .800-339-1759 ■ VOLUNTARY ORGANIZATIONS I Office for the Aging........................... .800-342-9871 American Red Cross (Manhattan)..................... ,,212-219-6200 Dept of Banking ........................... .800-522-3330 (outside Manhattan)........ ,,877-746-4987 I Dept, of Public Service...................... .800-342-3377 Salvation Army............................................ .212-337-7380 Dept, of Agriculture and Markets..... ,800-554-4501 N.Y. State World Trade Center Relief Fund. .800-801-8092 Dept, of Labor................................... .888-209-8124 Disaster Legal Service............. .................... ,866-606-0626 i esoK mm mss mm mss ws» wo whs sws wr ism amc ssss J 6 - United We Stand

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