FEMA Relief Information for WTC Victims, Sept 2001

NYC 9/11 Public Portal Document

llsisls Take care of yourself: Rest often and eat well. Remember that your children reflect your fears and worries. If they see you striving to adjust to the loss, they can learn from and imitate your efforts, enabling them y. -W a to cope better.

Listen to what children say: Encourage them to talk or otherwise express then- 42 rs feelings. Teens may need to talk with other •! teens. pf 'a Y L5 O Explain the disaster factually: Children I ' J- have vivid imaginations. Things they don’t F understand can make them afraid. When they know the facts, they may deal better ' .J with disaster. khc 1 Reassure children: Show them through

Firefighters take a brief breakfrom their grueling work. I words and actions that life will return to normal. Touching and holding are important. Hugs help. Try to find or replace pets or favorite toys. Rebuilding your emotional house Be understanding: Try not to scold The attack on the World Trade Center not Discuss your problems: Don’t be afraid to children for things they do that might be only destroyed lives, it took a toll on the share your anxieties with family and friend.s. related to the disaster such as bed-wetting, emotional health of survivors and those Let others talk to you. Crying is a natural thumb sucking or clinging to you. They who witnessed the horrific act. response to a disaster and a good way to release pent-up emotions. also are going through a tough time. Following are suggestions to relieve disaster-induced tensions: Set a manageable schedule; Make a list Remember, the emotional healing process and do jobs one at a time. Establish a can be long, hard and confusing. If others Keep the family together: Togetherness schedule to clean up and rebuild. Try to notice problems before you do, listen to provides mutual support for everyone. return to your pre-disaster routine as soon them and let them help you fight the Make an effort to establish normal as possible because it provides something routines. predictable to depend on. hiddenenemy of stress.

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Clip & Save I I Mental Health Referral Hotlines I I IMPORTANT PHONE NUMBERS New York City................................... ..800-543-3638 i (Spanish).... ........................ .877-298-3373 i ■ FEDERAL AGENCIES (Cantonese/Mandarin)........ ..877-990-8585 I I Westchester......................................... ..914-995-5237 I I FEMA Registration........................... .800-462-9029 Nassau County................................. . .516-504-4357 I I (TTY for hearing/speech-impaired). .800-462-7585 Suffolk County.................................. . .631-853-8560 I Disaster Information Helpline........... .800-525-0321 Rockland County ............................ .845-364-8976 I (TTY for hearing/speech-impaired). .800-525-7585 New Jersey...................................... . .800-382-6717 I I FEMA Fraud Detection.................... .800-323-8603 Connecticut......................................... ,800-446-7348 I I Small Business Administration......... . .800-659-295.5 Office of Mental Retardation and I I (FRS for hearing/speech impaired).. .800-877-8339 Developmental Disabilities................ ,212-229-3028 I Internal Revenue Service................... ,800-829-1040 Consumer Protection Board.............................. .800-697-1220 I (TTY for hearing/speech-impaired). .800-829-4059 Dept, of Motor Vehicles.................................... .800-342-5368 I I Social Security Administration.......... .800-772-1213 NYS Insurance Fund (Worker’s Compensation). .877-467-3863 I I Veterans Affairs................................. .800-827-1000 Dept, of Taxation & Finance............................. 800-CALL-TAX I ■ STATE AGENCIES NYS Employee Work Location Status I Crime Victims Board......................... ..800-247-8035 (offices south of Canal Street)........... .866-832-9942 Empire State Development ............ .800-I-LOVE-NY NYS Child Support Information....................... .800-846-0773 I I Dept, of Insurance............................. .800-339-1759 ■ VOLUNTARY ORGANIZATIONS I I Office for the Aging............... ............ .800-342-9871 American Red Cross (Manhattan).... ................. ..212-219-6200 I I Dept, of Banking ........................... .800-522-3330 (outside Manhattan)........ ,.877-746-4987 i Dept, of Public Service...................... .800-342-3377 Salvation Army............................................ .212-337-7380 I Dept, of Agriculture and Markets..... .800-554-4501 N.Y. State World Trade Center Relief Fund. .800-801-8092 I i Dept, of Labor................................... .888-209-8124 Disaster Legal Service................................. .866-606-0626 I I I fc. J 6 - United We Stand

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