WTC Records Folder 0128 Disaster Information General label, 2001

NYC 9/11 Public Portal Document

Responding to Terrorism Victims - Oklahoma City and Beyond Page 3 of 3

effectively addressing the needs of victims of terrorism.

6. Victims must be identified quickly and given access to information and services.

7. Services and support must be victim sensitive and easily accessible.

8. Cases involving large numbers of victims require special measures to ensure that adequate information and support to all victims is provided in a timely and effective manner. Creative application of existing technology, such as Web sites, may help overcome challenges presented by large numbers of victims who are scattered geographically.

9. The impact of terrorism is not limited to physical injury and property damage. Consideration and resources must be given to the emotional and psychological impact of terrorism, and decisions must be made early in the Process regarding the delivery of appropriate mental health services to victims and responders, e.g., who is responsible for funding, for how long, and what should be the qualifications of those providing the services.

10. Victim notification about and participation in the criminal justice process is an important aspect of how many victims come to terms with the criminal event.

The above lessons form the basis for the following policy recommendations made to help improve future responses to acts of terrorism. A more prepared response to terrorism will provide for the needs of victims not only in the immediate aftermath of the crime but also during the judicial process and following the final case disposition.

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This document was Ii updated on April 19.2001

http_// www_ojp.usdoj.gov/ovc/publications/infores/respterrorism/chap8.html 9/29/01

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