NYC Law Department release
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The order the City kept.

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Documents in this folder

Folder label / City-provided: LOWER MANHATTAN HOTLINES

19 documents · 69 pages

Instruction memo regarding World Trade Center document preservation

NYC-WTC_000143523

Directive from the New York City Law Department instructing staff not to dispose of original WTC documents due to potential legal actions.

1 pages
Memo transferring hotline files, June 18, 2002

NYC-WTC_000143524

Memorandum transferring files and materials from the Mayor's Lower Manhattan Air Quality Hotline covering March to May 2002.

1 pages
Memo on Lower Manhattan Air Quality Hotline work, June 18,

NYC-WTC_000143525

A memorandum transferring files and data regarding the Mayor's Lower Manhattan Air Quality Hotline from March to May 2002.

1 pages
Hotline call breakdown chart, undated

NYC-WTC_000143526

Document page displaying a statistical breakdown of calls received on the Lower Manhattan hotline.

1 pages
Hotline call breakdown chart, undated

NYC-WTC_000143527 – NYC-WTC_000143537

A document page displaying a statistical breakdown of calls received on the Lower Manhattan hotline.

11 pages
Personnel shift log for Business Information Center, Sept 2001

NYC-WTC_000143538 – NYC-WTC_000143543

Record of personnel shifts and activities at the Business Information Center located at 110 Liberty Street from September 15 to 21, 2001.

6 pages
Hotline call breakdown chart, March 11-31, 2002

NYC-WTC_000143544

Document header indicating a departmental activity or resource breakdown covering the period from March 11 to May 31.

1 pages
DEP Call Center complaints log, Oct-Dec 2001

NYC-WTC_000143545

Record of environmental complaints received by the DEP regarding insulation, dust, and excavation in Lower Manhattan between October and December 2001.

1 pages
Hotline call breakdown chart, March 11-26, 2002

NYC-WTC_000143546 – NYC-WTC_000143551

Statistical summary categorizing calls received on the Lower Manhattan hotline by topic such as cleaning and environment.

6 pages
Hotline call breakdown chart, March 11-May 31, 2002

NYC-WTC_000143552

Statistical summary of calls received on the Lower Manhattan hotline covering the full initial response period.

1 pages
PEP schedule for LMAQ Hotline, April 8-12, 2002

NYC-WTC_000143553

Personnel schedule outlining staff assignments for the Lower Manhattan Air Quality Hotline for a specific week in April 2002.

1 pages
FAQ list on building cleaning and HVAC protocols, undated

NYC-WTC_000143554 – NYC-WTC_000143558

Document listing common resident questions regarding landlord responsibilities for building cleaning and HVAC systems.

5 pages
FEMA reimbursement instructions for HVAC and equipment, March 2002

NYC-WTC_000143559

Guidance document explaining procedure for Lower Manhattan residents to obtain FEMA reimbursement for HVAC cleanings and related equipment purchases.

1 pages
FEMA reimbursement instructions for HVAC and equipment, March 2002

NYC-WTC_000143560

Guidance document explaining procedure for Lower Manhattan residents to obtain FEMA reimbursement for HVAC cleanings and related equipment purchases.

1 pages
Draft WTC Cleaning Hotline Questionnaire Form, May 2002

NYC-WTC_000143567 – NYC-WTC_000143573

Draft form collecting resident data on apartment dust conditions and prior cleaning efforts for the EPA cleaning program.

7 pages
WTC call breakdown data, March 2001

NYC-WTC_000143574 – NYC-WTC_000143579

Statistical breakdown of World Trade Center-related calls received during the period of March 11-26, 2001.

6 pages
WTC Matrix updates and resource additions, Oct 2001

NYC-WTC_000143580 – NYC-WTC_000143582

Memorandum documenting updates and additions to assistance program resources, websites, and emergency management referral information for World Trade Center victims.

3 pages
World Trade Center document preservation notice, 2001

NYC-WTC_000143583 – NYC-WTC_000143591

Legal notice from City Law Department directing preservation of World Trade Center-related documents for potential litigation and identifying contact for document inquiries.

9 pages