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The order the City kept.

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Documents in this folder

Folder label / City-provided: LOWER MANHATTAN HOTLINES

13 documents · 47 pages

Instruction memo regarding World Trade Center document preservation ↗

NYC-WTC_000143523

Directive from the New York City Law Department instructing staff not to dispose of original WTC documents due to potential legal actions.

1 pages
Hotline call breakdown chart, undated ↗

NYC-WTC_000143526

Document page displaying a statistical breakdown of calls received on the Lower Manhattan hotline.

1 pages
Hotline call breakdown chart, undated ↗

NYC-WTC_000143527 – NYC-WTC_000143537

A document page displaying a statistical breakdown of calls received on the Lower Manhattan hotline.

11 pages
Hotline call breakdown chart, March 11-31, 2002 ↗

NYC-WTC_000143544

Document header indicating a departmental activity or resource breakdown covering the period from March 11 to May 31.

1 pages
DEP Call Center complaints log, Oct-Dec 2001 ↗

NYC-WTC_000143545

Record of environmental complaints received by the DEP regarding insulation, dust, and excavation in Lower Manhattan between October and December 2001.

1 pages
Hotline call breakdown chart, March 11-26, 2002 ↗

NYC-WTC_000143546 – NYC-WTC_000143551

Statistical summary categorizing calls received on the Lower Manhattan hotline by topic such as cleaning and environment.

6 pages
Hotline call breakdown chart, March 11-May 31, 2002 ↗

NYC-WTC_000143552

Statistical summary of calls received on the Lower Manhattan hotline covering the full initial response period.

1 pages
PEP schedule for LMAQ Hotline, April 8-12, 2002 ↗

NYC-WTC_000143553

Personnel schedule outlining staff assignments for the Lower Manhattan Air Quality Hotline for a specific week in April 2002.

1 pages
FAQ list on building cleaning and HVAC protocols, undated ↗

NYC-WTC_000143554 – NYC-WTC_000143558

Document listing common resident questions regarding landlord responsibilities for building cleaning and HVAC systems.

5 pages
FEMA reimbursement instructions for HVAC and equipment, March 2002 ↗

NYC-WTC_000143559

Guidance document explaining procedure for Lower Manhattan residents to obtain FEMA reimbursement for HVAC cleanings and related equipment purchases.

1 pages
WTC call breakdown data, March 2001 ↗

NYC-WTC_000143574 – NYC-WTC_000143579

Statistical breakdown of World Trade Center-related calls received during the period of March 11-26, 2001.

6 pages
WTC Matrix updates and resource additions, Oct 2001 ↗

NYC-WTC_000143580 – NYC-WTC_000143582

Memorandum documenting updates and additions to assistance program resources, websites, and emergency management referral information for World Trade Center victims.

3 pages
World Trade Center document preservation notice, 2001 ↗

NYC-WTC_000143583 – NYC-WTC_000143591

Legal notice from City Law Department directing preservation of World Trade Center-related documents for potential litigation and identifying contact for document inquiries.

9 pages