Letter from Shen Milsom & Wilke submitting a proposal for telecommunications, audiovisual, and acoustic design services for the Mayor's Office of Emergency Management.
NYC-WTC_000167259–000167281Folder label: “Shen Milsom & Wilke Proposal Y-27”
OCR status: ok · source: pdftotext
NYC 9/11 Public Portal Document
10/21/97 TUB 08:48 FAI 2127^ 0884 SHEN MILSOM * WILKE 21011
£. Voice Communication System Planning
Voice communication system design and planning is a key element of the entire communication system design. A system design and functional overview must be created and reviewed by OEM management. This list of services applies specifically to voice processing and encompasses standard voice telephony whether PBX or carrier-based along with any PSAP-style service planning including tandem review and a diversity study.
An Automated Call Distribution (ACD), Uniform Call Distribution (UCD) or Call Processing (CP) $ystem(s) requirements study should be conducted and a plan to integrate the new facilities will be developed after this analysis is completed. These applications will only be identified through a thorough voice system review process.
1. Voice Services System Coordination
1.1 Identify all current voice systems and components. 1.2 Identify special voice-grade services (i.e., 1MB for modem, fax; ISDN/BRI, etc.) 1.3 Assist with the coordination of carrier facility relocation plans; provide demarcation information and TC riser and station run layouts for voice services provider. 1.4 Determine standard voice service requirements (PBX or carrier- based system). 1.5 Obtain voice traffic summary data from the OEM or its designated representative. 1.6 Prepare recommendation for voice system design and services in conjunction with specified carrier (i.e., Bell Atlantic). 1.7 Work with OEM staff to coordinate cable identification and voice riser and station cross connect schedules. 1.8 Develop voice system migration strategy jointly with appropriate carrier(s). 1.9 Identify new services and features available to OEM for use in the new facility.
Proposal Y*27 * Mayor's OfHcc of Emergency Management Telecommunications. Audiovisual and Acoustic Consulting Services October21. 1997 -Page 10 Shen Mikom Ac Wilke, Inc.
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