NYC 9/11 Public Portal Document
potential vendors should understand that the winning bidder will structure his or her team in a
way that maximizes its creative output and takes advantage of team members’ core creative
competencies.
In addition to the deliverables outlined above, the strategy must also include the following:
• A project action plan, accompanied by a timetable highlighting key project phases and
specific deliverables
• A defined method for evaluating the success of the communications plan on an ongoing
basis, including user response and feedback
• A broad plan for the eventual transition of relevant project functions back to the City at the
conclusion of the contract
• A thorough documentation of the strategy and its implementation for potential use in future
disasters
Project planning will begin as soon as the consultant is selected, and the presentation of an initial
Plan will be expected within two weeks. The overall project is expected to take between nine
and twelve months; an evaluation of the Plan’s success will take place at six months.
IV. REQUIRED SUBMISSIONS
All firms responding to the Request for Proposals (each, a "Respondent") will be required to
answer each of the following requests for information. The total length of the response should
be no longer than 10 pages.
I. Please provide a history of your firm, including its date of establishment and recent
client list.
2. Please describe your firm’s qualifications to undertake this project and why your firm is
best suited to this project.
3. Please describe the strategy you would employ and how team members would be
organized.
4. Please describe the creative approach that will guide your development of an overall
communications strategy, and demonstrate how you plan to thread together the diverse
components of the overall plan. The creative approach should indicate how you will
organize and present complex information in a clear, crisp, user-friendly manner, and
how the various pieces will articulate a cohesive message. The submission should
present your initial ideas for both design and content.
5. Please provide the names, resumes, relevant experience and other pertinent information
concerning the firm's personnel who will be responsible for this assignment. Include the
department from which personnel will be deployed, as well as the amount of overall
time each professional is expected to dedicate to this assignment, and his or her role on
the project.
6. Please describe firm experience in projects involving dissemination of public information
and media campaigns.
7. Please describe your firm’s experience in website development
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