Correspondence outlining new cancellation policies for residents scheduling cleaning or testing appointments.
NYC-WTC_000162991–000162996Folder label: “E-mails 2003 M. Gilsenan”
OCR status: ok · source: pdftotext
NYC 9/11 Public Portal Document
<[email protected]>, "Jeffrey Terhune 02/25/03 11:40 AM (E-mail)" <j terhuneSwarrenpanzer.com> Please respond to Subject: Phone Calls cburns
Dilshad,
As a follow up to yesterday's meeting, we have since discussed ways to achieve the DEP/EPA's request to contact all remaining eligible tenants in the next week, and have determined that it will be nearly impossible to achieve. With roughly 1000 calls to make, that's 200 calls per day, each requesting that they get back to us within 2 weeks. That means we will have to field up to 1000 calls in the next 2 weeks, along with making 3 follow up calls to each tenant. We are not currently set up with staff or telephone equipment to handle that volume in that short a period of time. The number of calls alone would overwhelm our phone system. Under the original terms of this contract, we were never obligated to schedule the entire universe of tenants at once. Our gameplan had always been to schedule approx two weeks ahead, and we would like to continue to do so with the understanding that we will achieve the 20 apt/day requirement (barring any significant tenant cancellations).
Please advise ASAP.
Thank you,
Clifford S. Burns, P.E. Vice President Director of Business Development Warren & Panzer Engineers, P.C. 212-922-0077
4
NYC-WTC_000162994
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Ranked by indexed similarity. Reasons describe shared subjects and filing context; check the source records.
NYC-WTC_000162989
Update on tenant contacts made and inquiries regarding revised cancellation policies for the cleaning program.
3 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.985
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162496
EPA memo transmitting final cancellation policies and letter templates for contractor use, including three cancellation scenarios for residents.
1 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.929
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162978
Correspondence regarding the assessment and verification of valid apartment requests for testing and cleaning services in Quad C.
3 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.929
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162550
Request for urgent delivery of contractor invoices to ensure timely payment processing and program continuity.
2 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.921
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138539
Forwarded EPA communication outlining contractor cancellation policies for residential cleaning and testing appointments.
3 shared non-person entities · 1 shared topics · similarity 0.991
machine-extracted · confidence unavailable · Check page ↗3 shared non-person entities · 1 shared topics · similarity 0.972
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000151148
EPA coordination memo regarding identification and contact of eligible apartment requests for WTC testing and cleaning.
2 shared non-person entities · 1 shared topics · similarity 0.958
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000139191
EPA correspondence transmitting final versions of cancellation policies and contractor letter templates for use in building cleanup programs.
1 shared non-person entities · 1 shared topics · similarity 0.932
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000150184
Request to the Department of Transportation for a fee waiver regarding sidewalk closures needed for exterior debris cleaning operations near the WTC site.
2 shared non-person entities · similarity 0.925
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000141000
Document outlining new policies for scheduling and rescheduling residential cleaning appointments in lower Manhattan following the attacks.
1 shared non-person entities · 1 shared topics · similarity 0.920
machine-extracted · confidence unavailable · Check page ↗2 shared non-person entities · 1 shared topics · similarity 0.920
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000163858
DEP notification of air monitoring audit schedule changes with assigned personnel for WTC-related environmental monitoring activities.
2 shared non-person entities · 1 shared topics · similarity 0.919
machine-extracted · confidence unavailable · Check page ↗Similar subjects in other documents. Similarity does not establish the same event, measurement or conclusion.
NYC-WTC_000138539
Forwarded EPA communication outlining contractor cancellation policies for residential cleaning and testing appointments.
Similarity score 0.989 (not a probability)
machine-extracted · confidence unavailable · Check page ↗Similarity score 0.982 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162989
Update on tenant contacts made and inquiries regarding revised cancellation policies for the cleaning program.
Similarity score 0.971 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000151148
EPA coordination memo regarding identification and contact of eligible apartment requests for WTC testing and cleaning.
Similarity score 0.967 (not a probability)
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162978
Correspondence regarding the assessment and verification of valid apartment requests for testing and cleaning services in Quad C.
Similarity score 0.955 (not a probability)
machine-extracted · confidence unavailable · Check page ↗Similarity score 0.939 (not a probability)
machine-extracted · confidence unavailable · Check page ↗Readers open these alongside this record — through an Ask answer, the same folder, or indexed similarity. Not a claim they are about the same event.
NYC-WTC_000162712
Official notice instructing staff to preserve scanned World Trade Center documents as potential evidence in future legal actions.
Filed in the same folder
NYC-WTC_000162713
Official notice instructing staff not to dispose of original World Trade Center documents as they are required for legal proceedings.
Filed in the same folder
NYC-WTC_000162721
Transmission of revised cleaning procedure documents for exhaust and ventilation systems at the World Trade Center site.
Filed in the same folder
NYC-WTC_000162729
DEP submits OSHA compliance justification document for review regarding worker safety in WTC cleanup procedures.
Filed in the same folder
NYC-WTC_000162731
EPA submits detailed technical questions and comments on proposed HVAC cleaning procedures for WTC buildings.
Filed in the same folder