3 shared non-person entities · Same agency, volume and box · similarity 0.951
machine-extracted · confidence unavailable · Check page ↗Document / 2 pages
E-mails R. Avaltroni 2002
Label derived from the City's folder field. The City does not supply document titles.NYC-WTC_000160646–000160647Page image
OCR text
OCR status: ok · source: pdftotext
NYC 9/11 Public Portal Document
II II From: Gilsenan, Michael Sent: Thursday, March 14, 2002 10:52 AM To: Chapin, Diana 001; Avaltroni, Robert; Radhakrishnan, Krish; Raffo, Barbara; Kelpin, Gerry Subject: XX FW: Summary of Calls Received by Lower Manhattan Air Quaiity Hotline 3/12/2002
HOTLINE SUMMARY FYI - ALL 13 REFERRALS TO DEP HAVE BEEN ADDRESSED AND RETURNED TO THE HOTLINE
—Original Message- From: WTC Hotline {mailto:[email protected]] Sent: Wednesday. March 13,200212:49 PM To: Andrew Tucker (E-mail): Ante Sher (E-mail): Caroline Bragdon (E-mail): Chris D'Andrea (E-mail): Eddie Gabriel (E-mail): Greg Butler (E-mail): Jessica Leighton (E-mail): Jim Miller (E-mail): Laurel Blatchford (E-mail): Lee Ilan (E-mail): Liza Henry (E-mail): Louise Cohen (E-mail): Mike Gilsenan (E- mail): Nancy Jeffery (E-mail): Reena Mahajan (E-mail): Roger Hayes (E-mail): Rose Marabetti (E- mail): Sam Benson (E-mail): Sandy Mullin (E-mail): Tom Frieden (E-mail): Vince Colucdo (E-mail) Cc: [email protected] Subject: Summary of Calls Received by Lower Manhattan Air Quality Hotline 3/12/2002
Good Morning everyone.
The following is a summary of the calls received by the hotline on 3/12/2002. We opened this morning at 11:00 AM with 6 operators and 3 supervisors, everything is running smoothly so far. Please note that I have not yet set up the voicemail for the hotline, we will record the message for off-hours today so that callers during off hours can leave a message requesting a call-back.
Total calls received midnight 3/12 to midnight 3/13: 98 55 of these calls were received during off hours, the caller listened to the message and hung up. 43 of these calls were answered by an operator, see summary below.
Calls sorted by “Nature of Question" Cleaning - 4 Environment -16 Health - 2 Other -14 School -1 Missing log-in sheet - 6 Total-43
Calls sorted by Referral Agency DEP-13 DOH-1 DOS-1 EDC-1 Other City Agency -12 Other Relief Org-4 No Referral Agency - 5 Missing - 6 Total-43
Yesterday we found that the summary info needs to be adjusted. We will be reviewing each caller log-in sheet and may change the referral agency and/or nature of the call. As operators adjust to the system and the log-in sheets these summaries are likely to change. For now. Rose
NYC-WTC_000160646
OCR can misread numbers and units. Confirm readings against the page image before using them.
NYC-WTC_000160646Source: NYC Law Department, mirrored locally
Related records
Browse subjects →Ranked by indexed similarity. Reasons describe shared subjects and filing context; check the source records.
Same-box records
Filed elsewhere
3 shared non-person entities · 1 shared topics · similarity 0.980
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138405
Preliminary report detailing call volumes and categories for the WTC Hotline on March 13 and 14.
1 shared topics · similarity 0.962
machine-extracted · confidence unavailable · Check page ↗1 shared topics · similarity 0.960
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138401
Daily report summarizing calls received by the Lower Manhattan Air Quality Hotline on March 12.
3 shared non-person entities · 1 shared topics · similarity 0.958
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164256
Report summarizing call volume, staffing levels, and operational status for the Lower Manhattan Air Quality Hotline on March 12-13.
3 shared non-person entities · 1 shared topics · similarity 0.958
machine-extracted · confidence unavailable · Check page ↗2 shared non-person entities · 1 shared topics · similarity 0.952
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138414
Daily summary of calls received by the WTC Hotline on March 29, categorizing inquiries about cleaning and environment.
1 shared non-person entities · 1 shared topics · similarity 0.949
machine-extracted · confidence unavailable · Check page ↗1 shared non-person entities · 1 shared topics · similarity 0.949
machine-extracted · confidence unavailable · Check page ↗2 shared non-person entities · 1 shared topics · similarity 0.948
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000162294
Correspondence requesting existing frequently asked questions to assist with shifting WTC calls from one hotline to another.
1 shared non-person entities · 1 shared topics · similarity 0.948
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000138415
Daily summary of calls received by the WTC Hotline on March 28, including counts for cleaning and environmental questions.
1 shared non-person entities · 1 shared topics · similarity 0.947
machine-extracted · confidence unavailable · Check page ↗More like this page
Similar subjects in other documents. Similarity does not establish the same event, measurement or conclusion.
Page similarity is temporarily unavailable or this page has no indexed vector.
Others also read
Readers open these alongside this record — through an Ask answer, the same folder, or indexed similarity. Not a claim they are about the same event.
NYC-WTC_000160529
Notice instructing staff to preserve original World Trade Center documents as potential legal evidence and not dispose of them.
Filed in the same folder
NYC-WTC_000160530
DEP memo documenting inconsistent dust control from WTC debris transport trucks affecting school reopening plans.
Filed in the same folder
Filed in the same folder
NYC-WTC_000160536
DEP memo discussing WTC recovery contractor operations, fuel requirements, infrastructure repairs, and school proximity.
Filed in the same folder
NYC-WTC_000160537
Forwarded draft press release from NYC Department of Health regarding WTC environmental and health guidance.
Filed in the same folder