NYC 9/11 Public Portal Document
action-oriented cleanup and testing program will reduce the risk of possible long-term exposure and related health
effects.
EPA contractors will thoroughly test and clean the interiors of apartments and common spaces, such as hallways,
stairwells, lobbies and elevator shafts (if requested). Rugs, carpets, curtains, drapes, upholstered furnishings and all
hard surfaces, including walls, floors and shelves, will be cleaned with HEPA filter vacuums. Contractors also will clean
balconies or terraces, window guards and smoke alarms. Individual air conditioners will be cleaned in place, and the
EPA will seek the building owner's/manager's permission to evaluate the HVAC (Heating, Ventilation and Air
Conditioning) systems.
To ensure the indoor air is clean, EPA will test for asbestos after cleanups are completed, as well as in residences
where people want testing without cleaning. Most residences will be cleaned in about two days, and testing for
asbestos will take an additional day.
How to Sign Up
To request cleanup and/or testing, sign up on the EPA's website or call the toll-free hotline at 1-877-796-5471. Names
and addresses will not be made public. Residents can check on the status of their requests by checking the EPA
website or calling the toll-free hotline. (You will be asked for the confirmation number given to you at the time of your
request.)
Homes south of Canal, Allen and Pike Streets are eligible
Program Gives Extra Assurance
There's no need to be concerned that initial cleanup efforts, including wet wiping, wet mopping and using HEPA filter
vacuums, were insufRcient. EPA is offering professional testing and cleanup services to provide an added level of
assurance that residences have been properly cleaned.
Beware Phony Contractors
Beware of people who falsely claim to be contractors working on the EPA's Lower Manhattan Dust Cleanup Program.
The names of the contractors selected by EPA can be found on the EPA website, the EPA's WTC Email Notification
Service and through community organizations and the news media.
EPA, the City and their contractors will never ask you for this number.
If you have additional questions regarding the EPA Residential Dust Cleanup Program, visit the EPA website for the
answers to frequently asked questions.
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