NYC 9/11 Public Portal Document
• That your residence be first tested for asbestos in the air without professional
cleaning. If - and only if - asbestos is found during testing, you may ask that your
residence be professionally cleaned.
• Reimbursement by Federal Emergency Management Agency (FEMA) for a high
efficiency particulate air (HEPA) filter vacuum, if you have not already been
reimbursed for one by FEMA.
Contractors to Conduct Thorough Testing and Cleanup
Some dust from the World Trade Center collapse has been shown to contain asbestos and
other contaminants. EPA believes this action-oriented cleanup and testing program will
reduce risk of possible long-term exposure and related health effects.
EPA contractors will thoroughly test and clean within apartments and common spaces,
such as hallways, stairwells, lobbies and elevator shafts (if requested). All hard surfaces,
including walls, floors, and shelves, and clean rugs, carpets, curtains, drapes, and
upholstered furnishings will be cleaned with HEPA filter vacuums. They also will clean
balconies or terraces, window guards, and smoke alarms. Individual air conditioners will
be cleaned in place, and the EPA will seek the building owner’s/manager’s permission to
evaluate the HVAC (heating and cooling) systems.
To ensure your indoor air is clean, the EPA will test for asbestos after cleanups are
completed, as well as in residences where people want testing without cleaning. Most
residences will be cleaned in about two days, and testing for asbestos will take an
additional day.
Sign Up Now To Get Your Apartment Cleaned/Tested: Application Process
To request cleanup and/or testing, sign up on the EPA’s Web site or call the toll-free
hotline at 1-877-796-5471. Your names and addresses will not be made public. [Note:
Need to know how soon after they make a request can they expect someone to come
and test/clean.] Residents can check on the status of their requests by checking the EPA
Web site or calling the toll-free hotline. (You will be asked for your confirmation
number given to you at the time of your request.)
Program Gives Extra Assurance
There’s no need to be concerned that your initial cleanup efforts - wet wiping, wet
mopping, and using HEPA filter vacuums - were insufficient. EPA is offering
professional testing and cleanup services to provide an added level of assurance that
residences have been properly cleaned.
Beware of Phony Contractors
Be aware of people who falsely claim to be contractors working on EPA's Lower
Manhattan Dust Cleanup Program. When contractors are selected, their names will be
announced via EPA’s Web site, EPA’s WTC E-mail Notification Service, and through
community organizations and the news media.
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