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Q&A and FAQ regarding WTC response, Oct 2001

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Frequently asked questions and updates regarding disaster assistance, road reopenings, and victim support funds issued in October 2001.

NYC-WTC_000148115–000148190

Folder label: “Q and A FAQ

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NYC 9/11 Public Portal Document

Q&A 10/03/01

5) RESTAURANTS, THEATERS, & SMALL BUSINESSES

Q: is there a special number that restaurants, theaters, and small businesses can call (the number the Mayor referred to)?

A fundraising organization called Windows of Hope Family Relief Fund has been established to to assist the families of the victims who were either employees of Windows on the World or were workers in other food establishments in the Tower complex. The fund is a 501 (c)3 charitable fund administered by JP Morgan Chase & Co. and David Berdon & Co., LLP More information can be accessed at www.windowsofhope.org The group is also coordinating fundraising efforts among restaurants throughout the City that were not directly affected by the disaster. Restaurants, theaters, and small businesses should call Federal Emergency Management Agency (FEMA) at (800) 462-9029.

6) TRANSPORTATION

Q: What is accessible? Information is available on www.nvc.gov and is updated frequently. The Wali Street area opened to pedestrians this weekend. (See VEHICLE ACCESS above for info on vehicle and deliveries access below Canal Street.) Check www.nvc.gov for details and updates. Also see www.mta.nvc.nv.us

Subway service: Service on the following lines is suspended: 9, C, N, R, Z. Sen/ice on the following lines is normal, though some stations are skipped: 4/5/6, 7, D, F, G, L, Q, S

Regular local service in Brooklyn, Queens, the Bronx, and Staten Island, and north of Canal Street in Manhattan. Below Canal Street, Ml 5 to or from South Ferry and Ml 03 to and from Chatham Square.

All MTA bridges and tunnels are open in both directions with the exception of the Brooklyn- Battery Tunnel which remains closed in both directions. Vehicles are not being permitted below Canal St except as described above under VEHICLE ACCESS.

Metro-North and LIRR are running regularly.

7) FINANCIAL ASSISTANCE

Q: Is there financial assistance available for affected businesses?

A: Several entities are handling the financial assistance related to the recovery:

1) Citv/State Disaster Loans (the WTC Disaster Recovery Loan Program - more details provided below).

2) The U.S. Small Business Administration (SBA) offers a disaster loan program, and has representatives taking business information and distributing applications at 110 Maiden

Last printed 10/03/2001 11:49 AM 9

NYC-WTC_000148123

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NYC-WTC_000148123Source: NYC Law Department, mirrored locally

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