Memorandum discussing vendor recommendations for call center billing format based on cost-per-minute pricing rather than itemized monthly billing.
NYC-WTC_000147606–000147609
OCR status: ok · source: pdftotext
NYC 9/11 Public Portal Document
Call Center Bid Sheet Project #WTC-CALL
Estimated Item Description Unit Price Unit Cost Quantity Set Up Fee $10, .00 ea 1 $10,000.00
Fixed Management Fee $8,000.00 month 12 $96,000.00 Call Rate $0.70 minute 350, $245,000.00 Distribution of Materials $1.50 ea 3, $4,500.00 Total Bid $355,500.00
(account set up costs including phone lines, training, etc. for operational call center)
Fixed Management Fee includes the normal monthly fees for call center manager, toll free numbers script updates, data management and daily reporting.
NYC-WTC_000147608
OCR can misread numbers and units. Confirm readings against the page image before using them.
Ranked by indexed similarity. Reasons describe shared subjects and filing context; check the source records.
NYC-WTC_000147604
Memo regarding challenges in structuring bid for call center contract services and vendor consultation on billing methodologies.
1 shared topics · Same agency, volume and box · similarity 0.972
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000147637
Notice of emergency bid solicitation for limited contractor services under NYC emergency procurement provisions, with bids opening May 23, 2002.
1 shared topics · Same agency, volume and box · similarity 0.962
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000147617
Document outlining requirements for a vendor to provide live operator services answering calls about residential cleaning and testing south of Canal Street.
1 shared topics · Same agency, volume and box · similarity 0.961
machine-extracted · confidence unavailable · Check page ↗1 shared topics · similarity 0.960
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000160987
Memo regarding scheduled interviews for Lower Manhattan information dissemination campaign planning, including environmental information dissemination strategy.
1 shared topics · similarity 0.957
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000164563
Memo forwarding the interview schedule for selecting a vendor to design and implement a Lower Manhattan information dissemination campaign.
1 shared topics · similarity 0.957
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000160972
Memo proposing a 250-person initial cleanup and testing program to reassure Lower Manhattan residents.
1 shared topics · similarity 0.957
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000157118
Memo forwarding database design with comments on legal department access requirements and environmental substance tracking expansion.
1 shared topics · similarity 0.955
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000141536
Request outlining DEP procurement and EPA supervision of cleaning and sampling contracts for Lower Manhattan residents.
1 shared topics · similarity 0.955
machine-extracted · confidence unavailable · Check page ↗1 shared topics · similarity 0.954
machine-extracted · confidence unavailable · Check page ↗NYC-WTC_000152944
DEP responds to FEMA regarding established criteria for cleaning school buildings following the World Trade Center collapse.
1 shared topics · similarity 0.954
machine-extracted · confidence unavailable · Check page ↗1 shared topics · similarity 0.953
machine-extracted · confidence unavailable · Check page ↗Similar subjects in other documents. Similarity does not establish the same event, measurement or conclusion.
Page similarity is temporarily unavailable or this page has no indexed vector.
Readers open these alongside this record — through an Ask answer, the same folder, or indexed similarity. Not a claim they are about the same event.
NYC-WTC_000147604
Memo regarding challenges in structuring bid for call center contract services and vendor consultation on billing methodologies.
Similar indexed content
NYC-WTC_000147637
Notice of emergency bid solicitation for limited contractor services under NYC emergency procurement provisions, with bids opening May 23, 2002.
Similar indexed content
NYC-WTC_000147617
Document outlining requirements for a vendor to provide live operator services answering calls about residential cleaning and testing south of Canal Street.
Similar indexed content
Similar indexed content
NYC-WTC_000160987
Memo regarding scheduled interviews for Lower Manhattan information dissemination campaign planning, including environmental information dissemination strategy.
Similar indexed content