NYC 9/11 Public Portal Document
York City closed to all traffic.” That day, too, roads were closed in Washington, D.C., and the
mayor gave the order to evacuate the city of Washington, D.C. ten minutes before the American
Airlines flight 77, a Boeing 757 out of Newark, N.J., striking the Pentagon. (19)
Email messages from that day, preserved on the Internet, described a city in a state of crisis.
Sidewalks were crowded with people covered in cinders and dust from head to foot. Streets were
lined with cars driving with inches of dust on their hoods. “Trucks with spools of cable wiring are
coming, and ambulances going. Sirens everywhere,” wrote one person. (20)
With banks and stores closed, and even small delicatessens nmning out of food, people retreated
to their apartments and homes. Most restaurants shut their doors with notes posted saying they’d
closed in light of the tragedy. Mayor Rudy Giuliani and other city leaders urged people to stay
home and stay calm.
Many are aware of the heroism of the fire fighters and other first
responders but few know about the challenges placed on environmental
health people that day and in months to come.
Responding to such an event would require an unprecedented level of coordination and
cooperation among agencies and departments not accustomed to working together. (And some
say that in the future public health professionals need to better understand, communicate with and
work within the broader context of emergency management.)
Many are aware of the heroism of the fire fighters and other first responders that day but few
know about the challenges placed on environmental health professionals—decisions they had to
make that day and in the days and weeks to follow.
Springing into action
Kelly McKinney, Associate Commissioner for Regulatory and Environmental Health Services for
the New York City Department of Health and Mental Hygiene, had just gotten off the subway,
just after the first plane had hit the South Tower. He was heading to his office at 125 Worth
Street, four blocks away from the stricken building when he saw the gash left by the plane, then
stood looking up at the towers when the second plane hit.
“I saw the scar—that black hole on the gleaming building—and I was in complete shock, thinking
it was a bomb,” says McKinney. “Do I run down and help? But then I thought, ‘we’re not first
responders.” Like thousands of other people, McKinney reached for his cell phone. And like
others, he found it didn’t work.
That would be his first ‘lesson learned’: “The technology you rely on most will fail first!” says
McKinney, who got to work to find the building being evacuated.
An emergency response meeting was convening at his office, which would bring together every
division of the department. Although their offices would soon close officially, as federal workers
fled their offices to join loved ones, staff heads would brace for weeks of 18-hour days.
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