NYC 9/11 Public Portal Document
Ms. Elissa Feldman
March 25, 2002
Page 3
Issue: Determining the Primary/Priority Audience for the Guidance
Upon reviewing the Guidance a number of real estate companies and trade associations were
concerned about the decision of the Workgroup to effectively “punt” on the issue of risk assessments.
As you know, the draft attaches a non-exclusive list of organizations that can help the reader obtain
“insight into .. .building risk assessment”. Perhaps, this approach reflects limits on the availability to the
Workgroup of relevant expertise or simply the difficulty in achieving consensus on any “objective”
criteria for a generally applicable risk-assessment protocol. Nonetheless, many comments suggested the
absence of some sort of common-sense filter for businesses to use in determining the relevance of many
of the Workgroup’s recommendations will unintentionally marginalize the guidance. By seeking too
broad an audience the Guidance may lose credibility.
In the end, to reach an audience beyond owners of large “trophy” buildings or owners of
properties housing particularly sensitive occupants (e.g., media, government, military, or politically
symbolic organizations), the more detailed guidance developed by the Workgroup will need to tailor its
recommendations for lower risk buildings. For now, the Guidance could acknowledge that use of the
document may differ for owners whose risk assessment — or the exercise of common sense — suggests
the building is at very low risk for an “attack”. In that case, perhaps, apart from provisions such as
those included in the “Know Your Building” and “Physical Security” sections, much of the rest of the
document may be of general rather than specific interest.
At the same time, it should be noted that one major retail owner’s security expert pointed out the
document would have broad applicability for retail property owners if used as a self-evaluation tool.
The owner representative stated “I believe this document provides a tool that can be used to effectively
evaluate any [retail] property, regardless of design or age.” The commenter went on to say:
I still have concerns about creating “standards” that the industry has no
reasonable ability to meet, consequently creating unfair or negative public
perceptions relative to the security of our properties. That said, if this document
is used as it appears to be intended, to provide a roadmap for self-evaluation, it
accomplishes that goal very nicely.
Issue: New Construction versus Retrofits; Different Occupancy Types
The Workgroup has recommended that, in the future, “comprehensive guidance” is necessary to
address the qualitatively different set of implementation challenges associated with existing versus new
buildings. We are pleased that the Workgroup appears to understand the importance of this issue.
Inevitably, perhaps, this initial guidance sometimes gives short shrift to that very practical difference
and we ask that you be as sensitive as possible to the new building versus retrofit distinction. Some
additional or more pronounced acknowledgement of this important consideration would be appropriate,
especially when it comes to major issues like relocation of air intakes or isolation of mail rooms.
Certainly, the blanket statement in the Conclusion (p. 12) that the “recommendations are applicable to
both new and existing buildings” needs to be deleted or revised to indicate that “some” or “many”
recommendations “may” be applicable to both types of buildings.
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