NYC 9/11 Public Portal Document
Emergency' Operations Center
A. Superior Acoustics, Inc.
Jeff Timberg 718-894-2417
1) Ceiling panels .x 2 over podium have stains from glue that yellowed (
attempt to repair cuts in fabric ) Jeff measured areas and will notify OEM
with a date for installation of new fabric. As of 06/28/99 Jeff from
Superior has not contacted myself or Mazen.
B. Novalink
Chris Ledgister 905-858-3500
Finish work not complete to date. Installers for custom comer pieces ha\ e
attempted to install pieces on three separate dates, each time running into a
different problem;
1) The pieces could not be lined up as per drawings, some were forced into
place in an attempt to make them fit, areas of installation attempts were
damaged ( monitor housing paint finish scratched ) installer was asked to
stop work and have someone from Novalink call me. All material was
secured in EOC for future installation.
2) New installer ( 2"‘^ attempt) installer advised me that new pieces would
have to be sent, pieces on site would not fit and were no good. Installer
discarded material for garbage and left in freight elevator hallway for
pickup. I removed discarded material from hallway and returned it to
EOC. John Vanderplasse from Swanke was notified of above events.
3) Mr. Walter Lima ( 1-800-858-3598 ) from Novalink called, stated that an
installer would be here on 06/24/99 to complete installation of comer
pieces. Installer arrived on 6/24/99 @ 09:00 hrs was met by myself and I
discussed my concerns with the installation of comer pieces and that if
new pieces did not fit correctly, that he please not force them in place as to
not to damage monitor housing any further. Installer requested I show him
where the new comer pieces delivered were located. Installer notified his
office to see if delivery was made and turns out truck with new material
was stolen out of new Jersey the night before. He advised me someone
from Novalink would call and reschedule installation.
4) Mr. Walter Lima ( 1-800-858-3598 ) from Novalink called, apologized for
inconveniences and would have new pieces and installer here on 06'28/99
to complete installation. Mr. Lima also stated that the V.P. from Novalink
would be here on Monday to look at job. 1 asked Niel O’Conner to meet
with them due to this was my RDO. No other day was good for Novalink
so I didn’t want to delay this any longer.
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