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Summary of World Trade Center hotline calls, April 2002

Machine-extracted title · confidence 95%

Report detailing the volume and categories of public inquiries handled by the World Trade Center hotline operators.

NYC-WTC_000163597–000163598

Folder label: “E-mails 2002 M. Gilsenan

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NYC 9/11 Public Portal Document

Gilsenan, Michael From: Jim Miller [email protected]] Sent: Monday, April 01. 2002 8:10 PM To: Christopher D'Andrea; Jeanine Prudhomme; Nancy Jeffery: Roger Hayes Cc: [email protected]: Vincent Coluccio Subject: Re: DOH Referral from hotline

Vin—Does HEPA vacuuming seem appropriate for these conditions? Is there a standard definition re what constitutes "professional cleaning"?

Mike—Does her concern for dusty common areas wartrant a referral to DEP for a site visit?

»> WTC Hotline <[email protected]> 04/01/02 12:12PM »> I spoke at length this morning with a woman named Magdalena Hasiec. She lives at 400 Chambers St., apt. 4P. She has 2 young children and is concerned about their health. She re-occupied her apt in October but didn't test her apt until February. In Feb, she hired Pure Solutions to test the dust/air for $1500, they found asbestos fibers in her rug (42 fibers/cc) she obtained a HEPA Vac and has been cleaning every day. She also had her apt professionally cleaned. She has a few issues she needed follow-up on:

1) Her landlord tested indoor air but not dust, she wants bulk dust testing (I added her address to request list) 2) She is concerned that the common areas in her building have not been adequately cleaned or tested for dust. 3) Her landlord told her that he would not replace any rugs unless she signed a release form saying that she would not sue in the event the rugs were contaminated 4) FEMA told her that in order to get funding to replace her rugs herself she needs a letter from DOH stating that the city has no authority to enforce that her landlord clean up the building or replace rugs as long as the results of the monitoring are below regulatory standards.

Her phone number is 212-233-7126. What should I tell her about the letter and whether or not to sign the release form to get her rug replaced? Thanks.

-Caroline

Lower Manhattan Air Quality Hotline 212-221-8635, Hours of Operation 11:00 AM - 7:00 PM

To reach Hotline Operators please call: 212-704-5115 To fax Hotline Operators: 212-704-5170

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Request for WTC hotline FAQs, May 2002 · Box DEP Box 43

NYC-WTC_000162294

Correspondence requesting existing frequently asked questions to assist with shifting WTC calls from one hotline to another.

3 shared non-person entities · 1 shared topics · Same agency, volume and box · similarity 0.945

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