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Hotline script question review, WTC dust cleanup, May 2002

Machine-extracted title · confidence 95%

Correspondence questioning the inclusion of a specific query about electric-powered leaf blowers in the public hotline script.

NYC-WTC_000162291

Folder label: “E-mails 2002 M. Gilsenan

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NYC 9/11 Public Portal Document

Gilsenan, Michael From: [email protected] Sent: Thursday, May 23, 2002 8:44 AM To: [email protected]; [email protected] ; [email protected]; Gilsenan, Michael; Raffo, Barbara; [email protected]; Smyth, Virginia Subject: Hotline Survey question - need quick answer Importance: High

In the "Do you want..." set of questions, under testing only, we ask:

"The most effective testing involves the limited use of an electric-powered leaf blower to agitate dust into the air. Does this present any concerns to you? Yes or No:"

This is a troublesome question that may be counterproductive, raising concerns where there are none. Can we drop it?

If we must include it, I need to know (for the script and Q&A) what "concerns" we are concerned about — is it blowing papers around, blowing over fragile valuables, what? If we include the question, we should be specific about the possible/reasonable concerns a resident may have. And again, I would recommend that we leave this line of inquiry for the scheduling contractor.

I need to resolve this quickly as the script and other documents are affected.

Thanks, Dick

1

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