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WTC Hotline summary report for May 10 and 13, 2002

Machine-extracted title · confidence 96%

Summary of calls received on May 10 and 13 regarding cleaning, environment, and indoor air testing requests.

NYC-WTC_000162181

Folder label: “E-mails 2002 M. Gilsenan

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NYC 9/11 Public Portal Document

Gilsenan, Michael From: WTC Hotline |[email protected]] Sent: Tuesday, May 14, 2002 2:48 PM To: Andrew Tucker (E-mail); Anita Sher (E-mail); Caroline Bragdon (E-mail); Chris D'Andrea (E- mail); David Longshore (E-mail); Eddie Gabriel (E-mail); Greg Butler (E-mail); Jessica Leighton (E-mail); Jim Miller (E-mail); Kara Cadag (E-mail); Kelly McKinney (E-mail); Laurel Blatchford (E-mail); Ilan, Lee; Liza Henry (E-mail); Louise Cohen (E-mail); Gilsenan, Michael; Nancy Jeffery (E-mail); Reena Mahajan (E-mail); Roger Hayes (E-mail); Rose Marabetti (E- mail); Sam Benson (E-mail); Sandy Mullin (E-mail); Vince Coluccio (E-mail) Subject: Summary of Hotline Calls (5/10 & 5/13)

Hello everyone.

Below is a summary of the calls that were received by hotline operators Friday, May 10 and Monday, May 13, 2002.

Friday, May 10: We received a total of 20 calls during operating hours: 7 were about cleaning 1 was about health 4 were requests for indoor air testing 7 were for the old WTC hotline 1 were "other" questions

Monday, May 13: We received a total of 19 calls during operating hours: 1 was about cleaning 4 were about the outdoor environment 9 were requests for indoor air testing 3 were for the old WTC hotline 2 were "other" questions

We received 7 voicemails over the weekend & last night. 2 were for the hotline operators, 1 was a question about receiving assistance for air filters, and 4 were hang-ups.

As of 2:40 PM today (Tue, May 14th) we have received 7 calls.

-Liza

Lower Manhattan Air Quality Hotline 212-221-8635, Hours of Operation 11:00 AM - 7:00 PM

To reach Hotline Operators please call: 212-704-5115 To fax Hotline Operators: 212-704-5170

1

NYC-WTC_000162181

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NYC-WTC_000162181Source: NYC Law Department, mirrored locally

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