NYC 9/11 Public Portal Document
AVAILABLE RESOURCES
Air Conditioner/Air Purifier/HEPA filter Vacuum Reimbursement
New York City residents in all five boroughs are eligible for up to $1550 reimbursement
from the Federal Emergency Management Agency (FEMA) for air conditioners, air
purifiers, and HEPA filter vacuum cleaners. For information on eligibility,
registration, and reimbursement, contact FEMA at 1-800-462-9029.
For reimbursement on an old air conditioner, call The New York State Energy
Research and Development Agency (NYSERDA) at 1-877-NYSMART.
Air Quality Information
For information and answers to questions on environmental conditions in Lower
Manhattan, please call the Lower Manhattan Air Quality Hotline at (212) 221-8635
from 11:00 a.m. to 7:00 p.m. Monday through Friday.
Blood Donation
As of August 1,2002, the New York Blood Center (NYBC) has seen a dramatic 25%
drop-off in donations, forcing a 25% cutback in distribution of some universal blood
types to area hospitals. People are urged to call the NYBC’s toll-free number -1-800-
933-2566 - to schedule a donation appointment at one of many mobile or permanent
donor locations throughout New York City, Long Island, northern and central New
Jersey, and the Hudson Valley.
Cleanup - Exterior Buildings
For questions about exterior cleanup activities, call the NYDEP HELP Line at (718)-
DEP-HELP.
Cleanup - Interior Buildings
To request cleanup and/or testing for your residence or business, sign up on the EPA’s
WTC Web site or caU the WTC toll-free hotline at 1-877-796-5471. The deadline for
requests has been extended to October 2,2002.
Crisis Counseling Hotlines
For a referral to a psychologist in your area, call the American Psychological
Association HelpCenter at 1-800-964-2 TOHI. The operator will use your zip code to
locate and connect you with the referral system in your area.
The American Red Cross 1-866-GET-INFO (866-438-4636) is atoll-free national
information, compassion, and support hotline established in response to the terrorist
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