NYC 9/11 Public Portal Document
,,Thurcon should ethical ly’have notified residents of the EPA programs for A/C cleaning/replacement an^
NYSERDA feplacemenfmitiatives, as each addresses major heaTtKana^ergy concefns^/sThurcon has^n
negligent in responding, so I am notifying ConEd, the EPA, and Olher ojganizations that can help me.
(£ I have recently signed up for apartment cleaning and air testing with the EPA.. I have included a letter
about the “Smart Equipment Choices Program” where I believe Thurcon can replace units and get
reimbursement. The grant program also pays for HEPA filters and A/C cleaning or replacement.
I am having my electric usage audited, although ConEd agents are confident replacement of the A/C units
will help restore reasonable usage. Since a new A/C unit will not make up for my losses which can be
clearly attributed to the old, inefficient, and hazardous A/C units, I will have ConEd send you a record of
my electric costs. I will be paying September rent $200 less, accounting for $50 in extra consumption I
was charged each month May-August.
Issue #4: Thurcon Payroll Inefficiency
I have sent two letters to Thurcon Payroll regarding late charges on both my June and July bills.
> I have submitted both payments to be delivered by the 10* of each month... the full amount of
rent was deducted from my bank account on the 13* and 12* of June and July, respectively.
> Each month my rent is deducted from my account anywhere from the 10* to 14* (after allowing
various time frames for payment to be processed. If you would like I will send my records to back
this up, but if you double check your records they should confirm these fund transfer dates,
following timely delivery.
cc: Better Business Bureau - Metro New York
J. Carl Haggerty
Please make arrangements to remedy these issues and provide me with documentation explaining to me
how Thurcon plans to actively respond. I would appreciate a response within 7 business days.
Regards,
Pll
i
NYC-WTC_000151885
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