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Tenant complaint regarding dust and asthma conditions, undated

Machine-extracted title · confidence 90%

Correspondence from a tenant reporting dust accumulation in a building and its impact on respiratory health following the attacks.

NYC-WTC_000151883–000151886

Folder label: “WTC Inquiries/Correspondence/Complaints/Referrals

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Scanned page image, NYC-WTC_000151885
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NYC 9/11 Public Portal Document

,,Thurcon should ethical ly’have notified residents of the EPA programs for A/C cleaning/replacement an^ NYSERDA feplacemenfmitiatives, as each addresses major heaTtKana^ergy concefns^/sThurcon has^n negligent in responding, so I am notifying ConEd, the EPA, and Olher ojganizations that can help me.

(£ I have recently signed up for apartment cleaning and air testing with the EPA.. I have included a letter about the “Smart Equipment Choices Program” where I believe Thurcon can replace units and get reimbursement. The grant program also pays for HEPA filters and A/C cleaning or replacement.

I am having my electric usage audited, although ConEd agents are confident replacement of the A/C units will help restore reasonable usage. Since a new A/C unit will not make up for my losses which can be clearly attributed to the old, inefficient, and hazardous A/C units, I will have ConEd send you a record of my electric costs. I will be paying September rent $200 less, accounting for $50 in extra consumption I was charged each month May-August.

Issue #4: Thurcon Payroll Inefficiency I have sent two letters to Thurcon Payroll regarding late charges on both my June and July bills. > I have submitted both payments to be delivered by the 10* of each month... the full amount of rent was deducted from my bank account on the 13* and 12* of June and July, respectively. > Each month my rent is deducted from my account anywhere from the 10* to 14* (after allowing various time frames for payment to be processed. If you would like I will send my records to back this up, but if you double check your records they should confirm these fund transfer dates, following timely delivery.

cc: Better Business Bureau - Metro New York J. Carl Haggerty

Please make arrangements to remedy these issues and provide me with documentation explaining to me how Thurcon plans to actively respond. I would appreciate a response within 7 business days.

Regards,

Pll

i NYC-WTC_000151885

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NYC-WTC_000151885Source: NYC Law Department, mirrored locally

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