VOC sampling locations table for Ground Zero area, Jan 2002

NYC 9/11 Public Portal Document

EPA Response to 9-11 Page 1 of2 US. Bwirefimefital * * EPA Response to September 11

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NEWS of INTEREST [EnEspanolJ: Lower Manhattan Dust Cleanup Program New! Access Your Personal Testing Data On-line Registration Period Ended Exposure & Human Health Evaluation of Airborne Pollution from the WTC Disaster Registration for Indoor Air Dust Toxicological Effects of Fine Particulate Matter Derived from the Destruction of the Cleanup Services in Lower Manhattan ended on Saturday, World Trade Center December 28. To update or revise New Scheduling and Cancellation Policies Announced an earlier request, please contact the Airborne Asbestos Testing Data Now Available Dust Cleanup Services Hotline. Residential Cleaning and Testing is Underway Consumer Warning: Beware Phony Contractors Dust Cleanup Toll-Free Work Begins on Confirmation Cleaning Study Hotline 1-877-796-5471 (TTY for the deaf and hard of hearing: 1-800-396-1018) ACCESS YOUR PERSONAL TESTING DATA ON-LINE! WTC Email Notification Service Residents who have had their homes tested can now access their testing data on-line. You Sign up to receive email about will need your confirmation number and PIN number to access the data. If you have scheduling updates, news releases, forgotten your confirmation number, you can call the Cleanup Hotline at 1-877-796-5471. and more You will need to give the operator your PIN number (usually the last four digits of your social security number). Phono Numbers EPA Dust Cleanup Toll-Free Hotline 1-877-796-5471 (TTY: 1-800-396-1018) SCHEDULING PROBLEMS AND CANCELLATIONS LEAD TO NEW POLICIES FOR FEMA Assistance Toll-free Hotline LOWER MANHATTAN DUST CLEANUP 1-800-462-9029 (TTY: 1-800-462-7585) NYS individual and Family Grant EPA has established firm new policies to deal with ongoing problems in scheduling the Program cleaning and/or testing of residences in lower Manhattan. 1-866-346-0348 NYCDEP Help Line 718-DEP-HELP (337-4357) People who cancel appointments with less than 24 hours notice or people who do not NYSERDA ("Keep Cool" AC Help) provide access at the appointed time will be removed from the assistance program. These i-877-nysmart (1-877-697-6278). cancellations without notice waste resources; the crews are not available to assist people Association of New York City who are waiting to be scheduled and contractors are paid a penalty when scheduled crews 1-800-Lifenet (1-800-543-3638) cannot work. If you have an appointment and need to change it, you must give your monitoring contractor at least 24 hours notice - they are available seven days a week. EPA Employees; Personally Involved Scheduling contractors have also had difficulty reaching people who have requested assistance and, in some instances, scheduling an appointment once the resident has been reached. The new policies spell out the limits to which schedulers will go before the requestor is dropped from the assistance program.

Emergency situations will be handled on a case-by-case basis. EPA is committed to helping those who truly want and need assistance. We are implementing the policy to help support those residents with the most efRcient and effective use of program funds and staff as possible. Policy.... ■Mtl A' It is sometimes easy to forget that EPA Region 2 employees, working RESIDENTIAL CLEANING AND TESTING IS UNDERWAY virtually in the shadow of the World Trade Center, were as personally affected by the collapse of the towers

http://www.epa.gov/cgi-bin/epaprintonly.cgi no /I n/oAn*^ NYC-WTC_000149057