NYC 9/11 Public Portal Document
• Provide tenants information on how buildings were initially assessed and cleaned;
• Provide tenants with the results of any testing performed; and
• Follow the guidelines for proper cleaning described below.
Tenants
Many aspects of the general advisements issued in September also apply to tenants. Tenants
should:
• Continue to clean their own interior living spaces and terraces once any common
building concerns that may interfere with interior living space cleanup have been
addressed by the owner;
• Follow the guidelines for proper cleaning described below; and
• Share information with building owners.
The DOH and DEP will respond to any additional or continuing concerns or questions building
owners and tenants may have. City agency contact information is listed below.
Routine Cleaning Procedures in Homes
The following are recommendations for routine cleaning of minimal dust accumulation or a light
coating of dust:
Hard Surfaces and Non-Porous Materials
• Use a wet/damp cloth or paper towel or wet/damp mop; or
• A high efficiency particulate air (HEPA) vacuum can also be used before wet
wiping;
• DO NOT USE a broom, dust, or regular vacuum cleaner. A regular vacuum
cleaner bag may throw the smaller dust particles from these surfaces into the air.
Carpets, Upholstery, and Other Materials that Cannot Be Cleaned with Wet Wiping
• Use a HEPA vacuum only;
• Wash fabrics with heavy accumulations of dust two times; and
• If you do not have a HEPA vacuum, ask your building management company for
one. Additionally, the Red Cross may be able to provide financial assistance to
you (if you live below Canal Street) for the purchase of a HEPA vacuum. For
more information, call the Red Cross Disaster Relief Help Line at (877) 746-
4987.
Disposal of Materials
• Dispose of waste water in sink or toilet;
• Wash dirty mop heads or cleaning cloths intended for reuse separately from
regular laundry; wash these materials after each use; and
• Place damp/wet disposable materials in plastic bags for disposal.
Personal Protection
• After cleaning, wash hands before eating, drinking, or smoking;
• Those who wear contact lenses may consider removing their lenses while
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