NYC 9/11 Public Portal Document
Appendix R
OIG Evaluation ofEPA's Response to the Draft Report
Transmittal Memorandum
Note 1 - We believe the report’s findings, conclusions, and recommendations properly
consider the unprecedented circumstances in which the response to the WTC tragedy
was carried out. For instance, we point out the unprecedented nature of these events
in the first line of the Executive Summary and the first line of Chapter 1. We do not
believe that a response to such a tragedy can be conducted under a business as usual
attitude. However, an emergency response should not preclude the Agency from
following previously established guidance and practices regarding public safety and
protection from hazardous substances conceived and designed to be applied in times
of crisis. This position is consistent with the intent of EPA’s Guidelines for
Catastrophic Emergency Situations Involving Asbestos issued in 1992. These
guidelines were issued after emergency responses to three incidents in 1989 focused
attention on the need to consider asbestos along with other emergency response
activities. Additionally, although the initial emergency response was carried out
under trying conditions, as time passed the crisis nature of the response subsided and
the Agency had the opportunity to consider its actions carefully before continuing its
response efforts. For example, decisions regarding the approach to addressing indoor
contamination evolved over time, after extensive deliberations, and well after the
initial emergency response had subsided. We also note that, except for the
recommendations in Chapter 6, the Agency agreed with the recommendations in five
other chapters of the report, which does not suggest that we misunderstood the
circumstances that the Nation, EPA, or the City faced following the disaster.
Note 2 - We agree that the Agency should be proud of the response of its men and women in
the aftermath of the WTC attacks and collapse. We also agree that the Agency’s
response was made under extremely trying circumstances as detailed in Chapter 1 of
the report. The findings, conclusions, and recommendations in this report are in no
manner intended to disparage the valiant contributions of EPA personnel, or those of
any other responding organization.
Note 3 - We agree with the need for coordinated federal efforts and the concept of centralized
communications during a time of national emergency. In the report we recommend
that EPA develop emergency communications policy and procedures which are
consistent with the “Seven Cardinal Rules of Risk Communication,’ the fifth of
which is to “coordinate and collaborate with other credible sources.”
We do not believe the report “goes to great length to erroneously criticize” CEQ’s
efforts “to coordinate health and safety communications.” In accordance with the first
assignment objective, the report appropriately examines the analytical basis for EPA’s
major public communications regarding air quality. To the extent that reassuring
words were added to EPA’s draft press release and cautionary words were deleted, it
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