NYC 9/11 Public Portal Document
Recommendation
We recommend that the EPA Administrator:
2-1. Develop procedures for emergency risk communication to ensure that
EPA’s public pronouncements regarding health risks and environmental
quality are adequately supported with available data and analysis.
Additional recommendations regarding contingency planning, risk
characterization and assessment, and risk communication are presented in
Chapter 7.
Agency Comments and OIG Evaluation
In her August 8,2003 response to our draft report, the EPA Acting Administrator
stated that the report placed too much emphasis on EPA’s press releases and did
not sufficiently acknowledge EPA’s many other communications. She further
noted that EPA’s early statement that the air was safe to breathe was made in
direct response to the public’s concern about asbestos contamination following the
WTC collapse, and that the press release detailed the monitoring that led to the
statement and made it clear that further monitoring would take place. The Acting
Administrator also pointed out that EPA never withheld data from the public and
made its extensive monitoring data available on its interactive web site. With
respect to CEQ’s involvement in the preparation of EPA’s press releases, the
Acting Administrator stated that the Agency coordinated with CEQ and that this
coordination was neither unusual nor unexpected during a catastrophic disaster on
the scale of the WTC attacks. Further, she noted that EPA acknowledges that
mistakes were made and things could have been done better, and that there are
lessons to be learned in the difficult area of risk communication. Improving risk
communications is an Agency priority as it implements its “lessons learned.”
In our opinion. Agency press releases are a very important form of
communication. As detailed in our draft report, EPA press releases result from a
deliberative process that should reflect the Agency’s official position on
significant issues. Press releases are made available to essentially all news media
and may be quoted or paraphrased in radio, television, and other forms of
communication. In our opinion, the Agency could have provided more complete
and useful information in the press releases. Further, we reviewed other agency
forms of communication including all communication-related documents
provided by the Agency. These documents included videotaped interviews,
newspaper articles, briefing notes, and other forms of communication. With
respect to the Agency’s early statement about the air quality, we fully recognize
the extraordinary circumstances that existed at the time the statement was made
about the air being safe to breathe. It continues to be our opinion that there was
insufficient information to support the statement.
The Agency’s complete written response to our draft report and our detailed
evaluation of that response are contained in Appendices Q and R, respectively.
20 Report No. 2003-P-00012
NYC-WTC_000145375
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