NYC 9/11 Public Portal Document
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CENTRALIZED RESPONSIBILITY FOR ISSUING WATER/SEWER BILLS
The primary goals of this task were completed in mid-1995. The new "Customer
Information System" (CIS) is operating citywide, new format water / sewer bills
are being issued and batch processing and phone customer service functions are
now all performed from DEP's Lefrak facility. This concludes the majority of the
effort toward "centralized responsibility for issuing water/sewer bills."
QUARTERLY WATER / SEWER BILLING
The Bureau of Customer and Conservation Services is reading its meters on a
quarterly cycle. The data for “Attempted Meter Reads,” includes Con Edison.
The number of attempted meter readings and meter bills issued during this six
month period are as follows:
Attempted Meter Reads and Meter Bills Issued:
January 2002 - June 2002
Month Attempted Meter Meter Bills
Reads
January 257,574 222,726
February 219,330 215,288
March 261,489 246,151
April 266,598 241,547
May 265^595 318,835
June 267,607 "^0^
July
August
September f
October
November
December
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NYC-WtC_b00i 44420
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