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DEP water/sewer billing report, January-June 2002

Machine-extracted title · confidence 75%

Report on centralized water and sewer billing operations and quarterly meter reading activities for January through June 2002.

NYC-WTC_000144420–000144426

Folder label: “WTC Docs

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NYC 9/11 Public Portal Document

/ CENTRALIZED RESPONSIBILITY FOR ISSUING WATER/SEWER BILLS

The primary goals of this task were completed in mid-1995. The new "Customer Information System" (CIS) is operating citywide, new format water / sewer bills are being issued and batch processing and phone customer service functions are now all performed from DEP's Lefrak facility. This concludes the majority of the effort toward "centralized responsibility for issuing water/sewer bills."

QUARTERLY WATER / SEWER BILLING

The Bureau of Customer and Conservation Services is reading its meters on a quarterly cycle. The data for “Attempted Meter Reads,” includes Con Edison. The number of attempted meter readings and meter bills issued during this six­ month period are as follows:

Attempted Meter Reads and Meter Bills Issued: January 2002 - June 2002

Month Attempted Meter Meter Bills Reads January 257,574 222,726 February 219,330 215,288 March 261,489 246,151 April 266,598 241,547 May 265^595 318,835 June 267,607 "^0^ July August September f

October November December

8

NYC-WtC_b00i 44420

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NYC-WTC_000144420Source: NYC Law Department, mirrored locally

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