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Personnel shift log for Business Information Center, Sept 2001

Machine-extracted title · confidence 100%

Record of personnel shifts and activities at the Business Information Center located at 110 Liberty Street from September 15 to 21, 2001.

NYC-WTC_000143538–000143543

Folder label: “LOWER MANHATTAN HOTLINES

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NYC 9/11 Public Portal Document

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Activities:

EEDAU personnel at the Information Center are basically assisting businesses that have been affected by the World Trade Center tragedy and disaster and are attempting to reopen their businesses. All the above personnel perform tlus function, and specific activities include:

(1) Assisting businesses with DEP related issues such as getting/advising when their water will be turned on. We also have several handouts for distribution to help in DEP-related areas, such as the memo from Krish on Asbestos clean up, and the DEP “Building Maintenance Issues Involved in Reopening Buildings” memo. We also refer many inquiries to the DEP HELP number.

(2) Referring businesses to other appropriate organizations where applicable, e g. getting electricity and telephones turned on again. Con Ed, Verizon, the SBA (on-site counselors for disaster loans) and NYCEDC (gaining building access etc.) also have desks at the Info Center. We are also distributing a handout that lists other contact numbers at DOB, FEMA etc.

We also provide businesses with our regular handouts, where appropriate, such as our list of financing sources and the “Smart Business” (DEP regulations) brochure.

nLE416A.WPD

NYC-WTC_000143543

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NYC-WTC_000143543Source: NYC Law Department, mirrored locally

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