NYC 9/11 Public Portal Document
Activities:
EEDAU personnel at the Information Center are basically assisting businesses that have been
affected by the World Trade Center tragedy and disaster and are attempting to reopen their
businesses. All the above personnel perform this function, and specific activities include:
(1) Assisting businesses with DEP related issues such as getting/advising when their water will be
turned on. We also have several handouts for distribution to help in DEP-related areas, such as
the memo from Krish on Asbestos clean up, and the DEP “Building Maintenance Issues Involved
in Reopening Buildings” memo. We also refer many inquiries to the DEP HELP number.
(2) Referring businesses to other appropriate organizations where applicable, e g. getting
electricity and telephones turned on again. Con Ed, Verizon, the SBA (on-site counselors for
disaster loans) and NYCEDC (gaining building access etc.) also have desks at the Info Center.
We are also distributing a handout that lists other contact numbers at DOB, FEMA etc.
We also provide businesses with our regular handouts, where appropriate, such as our list of
financing sources and the “Smart Business” (DEP regulations) brochure.
nLE416A.WPD
NYC-WTC_000144858
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