NYC 9/11 Public Portal Document
ACCESSING THE REGION: NORTHERN SUBURBS
Subway & Commuter Rail Expansion and Improvements
Methods of improving rail access to Lower Manhattan for commuters from northern New York and
Connecticut have been in discussion for decades. While Metro-North Railroad provides excellent
service from Westchester, Connecticut, and other northern suburbs to Grand Central Terminal, the
connecting trip to Lower Manhattan adds time and increases unpredictability. In the evening, a
five-minute delay in uptown subway service can result in missing the connection to a Metro-North
train and become a half hour-long delay for regional commuters heading home.
The directness and speed of the Lexington Avenue Express (the 4 and 5 lines) will continue to be
highly important for Lower Manhattan. However, the level of crowding at rush hour — both on
board the trains as well as on the platform — is a drawback for commuters destined for Lower
Manhattan. Passengers sometimes must wait on densely crowded platforms for one or more fuUy
loaded trains to pass by before there is room to board. Once inside the subway car, they are often
unable to secure a seat as trains come into the station near or at capacity.
Several steps must be taken in order to remedy the challenges of the Metro-North/Lexington
Avenue commute:
Lower-Level Lexington Line Connection at Grand Central Terminal
According to the MTA, approximately 1.3 million passengers use the Lexington Avenue subway on a
daily basis, making it the busiest subway line in the entire United States. Of the approximately 13,000
Metro-North morning peak period riders who transfer at Grand Central Terminal to the southbound
Lexington Avenue subway, about two-thirds, or over 8,000, are destined for Lower Manhattan south of
Houston Street. During a typical morning rush hour, it can take upwards of seven minutes for a
Metro-North commuter to walk from the commuter train platform to the downtown platform of the
Lexington Avenue subway. Much of this time can be spent in queues at narrow stairs, escalator banks
and turnstiles. These factors nearly double the length of time it should take to get downtown.
Tangible improvement of the crowding and queuing conditions along pedestrian routes within
Grand Central Terminal can be achieved in the immediate term by building the lower level
Lexington Connection, a new pedestrian link within Grand Central Terminal for Metro-North cus
tomers going to and from the subway. Addressing the peak crowding conditions within the subway
station at Grand Central and on the subway trains themselves requires a more comprehensive and
longer-term solution — namely, the construction of a new subway line — the Second Avenue
Subway — to relieve conditions on the crowded Lexington Avenue line. (See more on the Second
Avenue Subway below.)
72 Lower Manhattan Transportation Strategies
NYC-WTC_000143281
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